Administration Assistant

Job Description

Are You Ready to Make It Happen at Mondelēz International

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will provide receptionist and general administrative services to the site/office for internal and external customers.

How you will contribute

You will:

• Be the first point of contact for internal and external customers (new and existing)
• Deal with and direct calls coming through to the main switchboard in a polite and professional manner
• Provide support to the human resource (HR) function for coordinating interviews onboarding of new starters and leavers booking HR training courses preparing materials etc.
• Provide ad hoc administrative support to the wider business which may include preparation of marketing packs updating records
• Manage the receiving and distribution of deliveries for personnel on site

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Excellent and professional interpersonal skills with the ability to interact effectively with visitors and colleagues by telephone written communication and face-to-face
• Excellent organizational skills
• Excellent verbal and written skills with strong attention to detail and accuracy
• Team player with the ability to work on own initiative
• Computer literate including the use of Microsoft Office (Word Excel PowerPoint)
• Previous reception/front-of-house experience preferred

More about this role:

Key Responsibilities:

• Administrative & Financial Support:
  • Generate and process Purchase Orders (POs) for Facilities and HR-related requirements.
  • Manage invoicing procedures and ensure timely Goods Receipts (GRs).
  • Administer petty cash issuance as per company policy maintaining accurate monthly records and ensuring data integrity.
• Travel & Visa Coordination:
  • Assist the HR department with end-to-end travel arrangements.
  • Prepare and issue official letters such as OICCI invitation letters and Mondelez Visa invitation letters for employees.
  • Support employees in completing visa applications through online portals for business travel purposes.
• Office Operations & Logistics:
  • Manage all incoming and outgoing mail packages and deliveries using courier portals (e.g. TCS DHL).
  • Oversee the management and initiation of Employee Access cards & access machines.
  • Monitor and ensure the continuous availability of office inventory and supplies.
  • Coordinate effectively with vendors and service providers for all office maintenance repairs and other related facility management tasks.
• Team & Facilities Oversight:
  • Supervise office support staff (e.g. tea boys cleaners and riders).
  • Prepare monthly payroll for support staff including tracking their attendance leaves and expenses.
• Communication & General Support:
  • Serve as the central point of contact for internal and external inquiries providing timely and accurate information.
  • Professionally answer screen and direct phone calls ensuring a high level of customer service.
  • Provide administrative assistance to various departments including managing calendars coordinating meetings and arranging catering as required.

Qualifications:

• Bachelors degree in business administration.
• 1-2 Years of Experience in administrative or office coordination role.
• Proficiency in Microsoft Office Suite (Word Excel Outlook).
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize effectively in a fast-paced environment.

Business Unit Summary

Mondelēz International in the Middle East North Africa and Pakistan serves the Middle East and Africa markets as well as Australia New Zealand the UK and Canada. Headquartered in Dubai UAE we have more than 2600 employees working across seven plants and six commercial offices; we make bake sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate Milka Oreo and belVita biscuits Barni CakesTang powdered beverage Chiclets and Trident gum and Halls candy.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation or preference gender identity national origin disability status protected veteran status or any other characteristic protected by law.

Job Type