Director of Banquet & Events Vietnamese only
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Job Location:
Monthly Salary:
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
The Director of Banquet & Events is responsible for the strategic leadership financial performance and operational excellence of all banquet and event operations. This role ensures the seamless execution of events while maximizing revenue profitability and guest satisfaction.
The position requires strong commercial acumen operational discipline and the ability to lead large teams in a fast-paced luxury hospitality environment.
Business & Revenue Performance
- Develop and manage the annual Banquet & Events business plan including budget and forecast.
- Analyze monthly P&L and financial performance reports; identify variances and implement corrective actions.
- Drive revenue growth through strategic event positioning upselling and yield optimization.
- Collaborate with Sales to convert leads and maximize event revenue opportunities.
- Participate in Executive Committee and Management meetings to review departmental performance.
- Champion banquet revenue initiatives including creative packages promotional campaigns and rebooking strategies.
Banquet & Event Operations
- Oversee all aspects of banquet and event execution ensuring flawless delivery from inquiry to post-event follow-up.
- Work closely with Sales & Marketing on client inspections site visits and event planning.
- Lead coordination across Culinary Stewarding Engineering Housekeeping and Security to ensure event readiness.
- Partner with the Culinary team to develop innovative menus and elevated presentation standards aligned with brand positioning.
- Ensure comprehensive knowledge and application of:
- Function room capacities and configurations
- Banquet set-ups and technical requirements
- Menu pricing and cost controls
- Guarantee cancellation and payment policies
- Corkage and miscellaneous charges
- Shipping and receiving procedures
- Oversee post-event client engagement to ensure satisfaction and drive repeat business.
- Monitor all billing and payment processes in compliance with Accounting standards.
- Maintain banquet equipment inventory and ensure proper care maintenance and security.
- Ensure full compliance with safety hygiene and emergency procedures.
Event Strategy & Experience Excellence
- Curate innovative banquet concepts that enhance the hotels market positioning.
- Ensure consistent luxury service standards across all events.
- Oversee public area presentation and event-specific setups.
- Continuously benchmark competitor offerings and industry trends.
- Implement guest feedback mechanisms to improve event experiences.
Leadership & Team Management
- Recruit interview and select high-performing Banquet & Events team members.
- Build a strong leadership bench within the department.
- Conduct performance evaluations and coaching sessions.
- Develop structured training programs focused on service excellence technical skills and revenue awareness.
- Monitor grooming professionalism and brand representation standards.
- Prepare weekly staffing schedules aligned with business forecasts and productivity targets.
- Lead monthly departmental meetings to ensure alignment and continuous improvement.
- Conduct regular operational walk-throughs with Hygiene Housekeeping and Engineering teams.
Qualifications :
Knowledge and Experience
- Minimum 58 years of experience in Banquet & Events leadership within a luxury hotel or large-scale convention property.
- Strong financial acumen with proven experience managing P&L.
- Demonstrated success in revenue growth and event sales conversion.
- Exceptional leadership and team development capabilities.
- Strong knowledge of event operations food & beverage service standards and banquet logistics.
- Excellent communication negotiation and client relationship management skills.
- Ability to manage large-scale high-profile events under pressure.
- Additional certification(s) in Food & Beverage will be an advantage
Competencies
- Strong leadership interpersonal and training skills
- Good communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multi-task work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
Additional Information :
This position is open to Vietnamese nationals only.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
