Technical Support Manager HEALTHCARE essential Pretoria R840k PA
Share
Job Location:
Pretoria - South Africa
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Introduction
Are you a technically strong leader who thrives in client-facing environments Do you enjoy solving complex problems while mentoring a team and improving systems
We are looking for a Technical Support Manager to lead our 1st and 2nd line support function while playing a hands-on role in system configuration deployment and client onboarding.
This is an exciting opportunity for someone who enjoys balancing leadership technical troubleshooting and client engagement.
Duties & Responsibilities
What Youll Be Responsible For:
- Managing and overseeing all 1st and 2nd line support queries
- Acting as the escalation point for complex technical issues
- Leading and mentoring a small technical support team
- Ensuring efficient resolution of client support requests
- Performing system configuration implementation and deployment
- Supporting new client onboarding and ongoing system use
- Assisting in the development of training materials
- Working closely with development teams to enhance system performance
- Travelling to client sites when required
Highly Advantageous:
- Experience in the healthcare industry
- Experience with practice management or clinical software systems
- Experience deploying medical or clinical applications
- SaaS platform experience
- Medical allied health or nursing background
What Were Looking For (Non-Negotiable):
- Fluent English (written and spoken)
- Proven experience in 1st and 2nd line technical support
- Strong troubleshooting and problem-solving skills
- Experience with system configuration and deployment
- Ability to lead and mentor a small team
- Confident and professional in client-facing environments
- Willingness to travel to client sites
Reference Number for this position is GZ61116 which is a contract position based in Pretoria offering a cost to company salary of R840k per hour negotiable on experience and ability. Contact Garth on or call him on to discuss this and other opportunities.
Are you ready for a change of scenery The e-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the e-Merge website for more great positions.
Do you have a friend who is a developer or technology specialist We pay cash for successful referrals!
Required Experience:
Manager
Key Skills
- Revenue Cycle Management
- HIPAA
- Healthcare Management
- PMBOK
- Microsoft Outlook
- Project Leadership
- Data Management
- Project Management
- Affiliate Marketing
- Project Management Software
- Supervising Experience
- Workday
