Professional, Facilities Management Support

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Ensure to instil a culture of engagement in the team that match our I am JLL behaviours of being an Expert Proactive Innovative Versatile team Player and valuing the Customer demonstrating actions on a monthly basis relating to each one

we work and our own behaviours to Ensure our delivery is Customer centric;

Take and create experiences that are easy to deal with that create consistent and sustainable value for our clients customers and each other respectfully;

Manage the day-to-day building and plant operations

Management of landlord issues on behalf of client.

Develop and implement innovative programs and processes that reduce short and long term operating costs increase productivity and increase revenue.

Manage and monitor the performance of the service providers.

Initiate strategies to achieve measurable improvements in energy consumption in conjunction with the Engineering Manager.

Maintain a planned maintenance programme for plant and equipment supporting the offices.

Liaise with the Workplace Engineer on the maintenance of building systems and emergency procedures.

Project-manage required maintenance upkeep works capital works and other special projects assisted by Workplace Coordinator

Ensure that the works completed by Projects Team are properly handed over with suitable documentation.

Monitor the latest statutory requirements and ensure that the Client premises meet with the regulations.

Support a variety of critical business functions including financial procurement vendor management contract management transportation programs and general office services. Find innovative ways to streamline and enhance service delivery while keeping an eye on the bottom line.

Actively work to ensure that the sites financial operations are meeting or exceeding targets and control requirements including the Jones Lang LaSalle Code of Ethics

Manage and coach team

Develop and sustain a high-quality well motivated team

Ensure high staff morale trust and work ethics

Build and maintain an environment that supports teamwork co-operation and performance excellence within team

expectations are met

Build and develop effective client / stakeholder relationships across multiple levels of the Clients organization

On-site key point of contact for Facilities in the clients premises

Ensure vendors are well-managed delivering services on time and within budget

Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practice

Plan and manage all contracts to ensure that they are professionally delivered at the right costs

Ensure expiry of contracts are well-monitored and re-procurement is initiated if needed

Ensure contracts are continually assessed to deliver best value to the client

Ensure financial processes are followed at all times

Ensure compliance with statutory regulations on fir health and safety standards

Recommend continuous quality improvement practices and implement

Industry Best Practice operations

Implement building procedures and performance measures and ensure they are maintained at all times

Ensure all Critical Environment (CEM) requirements are met

Review existing operations regularly to reduce costs and improve operational standards

24/7 emergency call support and site attendance is required

Ensure a property risk management program including audits is implemented and maintained

Ensure disaster recovering and business continuity plans are implemented and maintained

Ensure escalation procedures and incident reporting procedures are implemented and in place

Achieve Key Performance Indicators and Service Level Agreement target

Manage conflict and balance between client and firm requirements

Has a customer service oriented attitude

Ability to lead team effectively train them well and promote open constructive and collaborative relationships at all levels

Prepare budgets for services under Workplace and Soft services

workplace journey and customer journey;

Proactively engage stakeholders to ensure that on site clients

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.