Aces Manager, Amazon Logistics, AMXL
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Job Location:
Monthly Salary:
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
The Amazon Customer Experience System (ACES) team in the JP Amazon Logistics division (AMZL) is looking for a passionate Program Manager with an expertise in process improvement and process standardization. This position will drive the overall optimization of the last mile operations network in Japan ensuring continuous improvement operational excellence and the ultimate goal of maximizing customer benefits for Amazon Logistics Japan. This is a great opportunity to join an entrepreneurial business.
The successful candidate will have the knowledge and drive to truly understand the process be data-driven and be able to analyze process challenges and make improvements. Excellent communication skills a bias for action delivering results and a big-picture view are essential to success. The candidate is a self-starter who takes responsibility for business problems and does what it takes to make them successful.
JP Amazon Logistics部門AMZL)のAmazon Customer Experience SystemACESチームではプロセス改善やプロセス標準化を行うことに長けた熱意溢れるプログラムマネージャーを募集しております本ポジションは日本のラストマイルにおけるオペレーションネットワークの全体最適化を推進しAmazon Logistics Japanにおける継続的な改善と卓越したオペレーションそして最大の目的である顧客利益の最大化を実現します起業家精神あふれるビジネスに参加する絶好の機会となります
成功する候補者はプロセスを正しく理解する知識と行動力がありデータドリブンでプロセスの課題を分析して改善を行うことができる人です優れたコミュニケーションスキル行動への偏見結果の提供そして大きな視野は成功に不可欠です候補者はビジネス上の問題に責任を持ちそれらを成功させるために必要なことをする自発的な人です
Key job responsibilities
This position is responsible for the rapidly expanding AMXL (Amazon Extra Large) process and will perform the following responsibilities AMXL Aces supports end-to-end process improvement from fulfillment to last mile:
- Understand on-site operations extract and document best practices and create standard work
- Identify issues with current processes and implement improvements.
- Work on large-scale programs and initiatives with stakeholders at all levels across departments and regions
This role provides the opportunity to work closely with multiple departments and teams including delivery station operations account management technology retail and customer service teams
このポジションは現在急拡大しているAMXL(Amazon Extra Large) のプロセスを担当し以下の役割を実行しますAMXL ACESはfulfillment からLast mileまでend to endでのプロセス改善をサポートします
現場のオペレーションを正しく理解しベストプラクティスを抽出して文書化し標準作業をつくる
現状のプロセスの課題をみつけ改善を実施する
部門や地域を問わずあらゆるレベルの利害関係者と協力して大規模なプログラムやイニシアティブに取り組む
この職務は配送ステーションの運営アカウント管理技術小売カスタマーサービスチームなど複数の部門やチームと緊密に連携する機会を提供します
About the team
AMXL JP is a single-threaded organization that owns Amazons end-to-end Heavy & Bulky (H&B) logistics network delivering shipments services and support to consumers and businesses in a safe reliable seamless standardized and sustainable way that surprises and delights customers. Our delivery partners have extensive experience in H&B delivery and provide special handling services such as room of choice delivery installation/assembly and recycling/hauling.
AMXL JPはAmazonのエンドツーエンドのHeavy & BulkyH&Bロジスティクスネットワークを所有するシングルスレッドの組織でありお客様を驚かせ喜ばせる安全で信頼性が高くシームレスで標準化された持続可能な方法で消費者と企業に出荷サービスサポートを提供しています当社の配送パートナーはH&B配送の経験が豊富でルームオブチョイス配送設置/組み立てリサイクル/運搬などの特別なハンドリングサービスを提供しています
- 3 years of working cross functionally with non-tech teams experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelors degree
- Knowledge of Microsoft Excel at an advanced level including: pivot tables macros index/match vlookup VBA data links etc.
- Experience in English-language communication skills both written and verbal
- 3 years of driving process improvements experience
- speak write and read fluently in Japanese at a business level or above (N2)
- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of program or project management experience
- Experience building processes project management and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The successful candidate will have the knowledge and drive to truly understand the process be data-driven and be able to analyze process challenges and make improvements. Excellent communication skills a bias for action delivering results and a big-picture view are essential to success. The candidate is a self-starter who takes responsibility for business problems and does what it takes to make them successful.
JP Amazon Logistics部門AMZL)のAmazon Customer Experience SystemACESチームではプロセス改善やプロセス標準化を行うことに長けた熱意溢れるプログラムマネージャーを募集しております本ポジションは日本のラストマイルにおけるオペレーションネットワークの全体最適化を推進しAmazon Logistics Japanにおける継続的な改善と卓越したオペレーションそして最大の目的である顧客利益の最大化を実現します起業家精神あふれるビジネスに参加する絶好の機会となります
成功する候補者はプロセスを正しく理解する知識と行動力がありデータドリブンでプロセスの課題を分析して改善を行うことができる人です優れたコミュニケーションスキル行動への偏見結果の提供そして大きな視野は成功に不可欠です候補者はビジネス上の問題に責任を持ちそれらを成功させるために必要なことをする自発的な人です
Key job responsibilities
This position is responsible for the rapidly expanding AMXL (Amazon Extra Large) process and will perform the following responsibilities AMXL Aces supports end-to-end process improvement from fulfillment to last mile:
- Understand on-site operations extract and document best practices and create standard work
- Identify issues with current processes and implement improvements.
- Work on large-scale programs and initiatives with stakeholders at all levels across departments and regions
This role provides the opportunity to work closely with multiple departments and teams including delivery station operations account management technology retail and customer service teams
このポジションは現在急拡大しているAMXL(Amazon Extra Large) のプロセスを担当し以下の役割を実行しますAMXL ACESはfulfillment からLast mileまでend to endでのプロセス改善をサポートします
現場のオペレーションを正しく理解しベストプラクティスを抽出して文書化し標準作業をつくる
現状のプロセスの課題をみつけ改善を実施する
部門や地域を問わずあらゆるレベルの利害関係者と協力して大規模なプログラムやイニシアティブに取り組む
この職務は配送ステーションの運営アカウント管理技術小売カスタマーサービスチームなど複数の部門やチームと緊密に連携する機会を提供します
About the team
AMXL JP is a single-threaded organization that owns Amazons end-to-end Heavy & Bulky (H&B) logistics network delivering shipments services and support to consumers and businesses in a safe reliable seamless standardized and sustainable way that surprises and delights customers. Our delivery partners have extensive experience in H&B delivery and provide special handling services such as room of choice delivery installation/assembly and recycling/hauling.
AMXL JPはAmazonのエンドツーエンドのHeavy & BulkyH&Bロジスティクスネットワークを所有するシングルスレッドの組織でありお客様を驚かせ喜ばせる安全で信頼性が高くシームレスで標準化された持続可能な方法で消費者と企業に出荷サービスサポートを提供しています当社の配送パートナーはH&B配送の経験が豊富でルームオブチョイス配送設置/組み立てリサイクル/運搬などの特別なハンドリングサービスを提供しています
- 3 years of working cross functionally with non-tech teams experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelors degree
- Knowledge of Microsoft Excel at an advanced level including: pivot tables macros index/match vlookup VBA data links etc.
- Experience in English-language communication skills both written and verbal
- 3 years of driving process improvements experience
- speak write and read fluently in Japanese at a business level or above (N2)
- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of program or project management experience
- Experience building processes project management and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
- Shipping & Receiving
- Inventory Control
- Data Entry
- AS400
- Transportation Management Systems
- EDI
- Microsoft Outlook
- Warehouse Experience
- Office Experience
- Dispatching
- Microsoft Excel
- Logistics
About Company
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