At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim to prevent stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.
The Position
As anEmployee Lifecycle Management Intern - German speakingyou are part of a dynamic and vivid Employee Lifecycle Management (Tier 2 back office Changes)team supporting theEMEA region and our Swiss affiliates. The Employee Lifecycle Management teams deliver customer service and advisory support to HR and business partners on global HR systems and processes ensuring end-to-end process completion in line with our customer-focused principles.
As a qualified expert you are:
- SupportingTier 2 back office activities insight and explanation on HR systems as well as advisory and administrative activities in one or more main area of HR business processes and employee lifecycle events(eg. Change Job Processes Employee Data Changes etc.)
- Providingcustomer service on HR related activities such as inquiry resolution request management and troubleshooting
- Managingkey stakeholder relationships in a proactive and customer outcomes focused way
- Buildingrelationshipswith HR colleagues within the People Support Solutions organization as well as with customers to ensure ongoing service delivery effectiveness.
What can you bring to our team:We are looking for someone who is self-motivated really passionate about his or her job and understands that providing a high-quality service is crucial for the organization. As an ideal team member you are open-minded dedicated to make a difference and open to constant you have:
- Strong customer centricity end-to-end accountability problem-solving skills growth & agile mindset in ambiguous situations
- Multi-cultural acceptance ability to work in a fast-paced and changing environment
- Experience in service delivery or customer care environment (experience in the HR Operations / HR Services area is an advantage)
- You haveongoing university studies
- You are availableat least 30 hours per week
- Fluent in written and spokenEnglish and German
Who we are
A healthier future drives us to innovate. Together more than 100000 employees across the globe are dedicated to advance science ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities foster creativity and keep our ambitions high so we can deliver life-changing healthcare solutions that make a global impact.
Lets build a healthier future together.
Roche is an Equal Opportunity Employer.
Required Experience:
Intern
At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim...
At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim to prevent stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.
The Position
As anEmployee Lifecycle Management Intern - German speakingyou are part of a dynamic and vivid Employee Lifecycle Management (Tier 2 back office Changes)team supporting theEMEA region and our Swiss affiliates. The Employee Lifecycle Management teams deliver customer service and advisory support to HR and business partners on global HR systems and processes ensuring end-to-end process completion in line with our customer-focused principles.
As a qualified expert you are:
- SupportingTier 2 back office activities insight and explanation on HR systems as well as advisory and administrative activities in one or more main area of HR business processes and employee lifecycle events(eg. Change Job Processes Employee Data Changes etc.)
- Providingcustomer service on HR related activities such as inquiry resolution request management and troubleshooting
- Managingkey stakeholder relationships in a proactive and customer outcomes focused way
- Buildingrelationshipswith HR colleagues within the People Support Solutions organization as well as with customers to ensure ongoing service delivery effectiveness.
What can you bring to our team:We are looking for someone who is self-motivated really passionate about his or her job and understands that providing a high-quality service is crucial for the organization. As an ideal team member you are open-minded dedicated to make a difference and open to constant you have:
- Strong customer centricity end-to-end accountability problem-solving skills growth & agile mindset in ambiguous situations
- Multi-cultural acceptance ability to work in a fast-paced and changing environment
- Experience in service delivery or customer care environment (experience in the HR Operations / HR Services area is an advantage)
- You haveongoing university studies
- You are availableat least 30 hours per week
- Fluent in written and spokenEnglish and German
Who we are
A healthier future drives us to innovate. Together more than 100000 employees across the globe are dedicated to advance science ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities foster creativity and keep our ambitions high so we can deliver life-changing healthcare solutions that make a global impact.
Lets build a healthier future together.
Roche is an Equal Opportunity Employer.
Required Experience:
Intern
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