Lab & Office Operations Technician

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Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

BUSINESS UNIT: Work Dynamics
REPORTING TO: Assistant Facility Manager
DIRECT REPORT POSITIONS: None

POSITION GOAL
To support day-to-day operations of office and laboratory facilities by performing basic troubleshooting coordinating third-party vendors and ensuring smooth execution of routine maintenance in line with client standards and safety protocols.

PRINCIPAL ACCOUNTABILITIES

• Perform basic troubleshooting of common electrical HVAC and plumbing issues in office and lab areas.

• Coordinate with approved third-party vendors for non-specialist maintenance tasks (e.g. lighting minor HVAC repairs door hardware).

• Assist in organizing and attending meetings with lab service vendors FM teams and client representatives as directed.

• Ensure all work permits access logs and onboarding documentation for vendor personnel are properly processed and filed.

• Conduct routine facility checks and report anomalies or safety concerns to the Lab Service Engineer immediately.

• Support documentation of operational records including vendor work reports and inspection logs.

• Assist in site emergency drills particularly for DG warehouse and oven room areas.

• Maintain cleanliness and orderliness of shared lab and office utility spaces.

KEY PERFORMANCE MEASURES

• Timeliness and accuracy in reporting and resolving routine facility issues.

• Compliance with Henkel site regulations and safety standards during all activities.

• Responsiveness and coordination efficiency with internal teams and external vendors.

• Contribution to client satisfaction through reliable daily operations support.

GENERAL REQUIREMENTS

• Diploma or technical certificate in electrical mechanical or facilities-related field.

• Minimum 2 years of hands-on experience in office or light industrial facility operations.

• Basic understanding of chemical storage safety and general lab environment protocols.

• Ability to read simple electrical and HVAC schematics; perform voltage checks and thermostat adjustments.

• Good communication skills in English and local language; able to interact professionally with vendors and clients.

• Proficient in using mobile reporting tools or CMMS for work order updates.

• Willingness to work on-site with flexible hours as required by operational needs.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

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