Human Resource Information System (HRIS) Administrator

This is the administrator level of HRIS work responsible for the Data Administration for the State of Delawares ERP applications for all State agencies including Legislative Judicial and Executive Branches of State Government Higher Education School Districts and Charter Schools. ERP applications include PHRST Oracle/PeopleSoft eSTAR Time and Attendance and the functionality used by both. This position is designated as the PHRST data steward handles systems analysis and strategic leadership for the statewide systems and strategic initiatives that include the administration of new applications systems and programs. This position supervises the staff who are responsible for complex data requests system analysis and reporting.

Essential functions are fundamental core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive incumbents can complete job duties of similar kind not specifically listed here.

• Provides system analysis and consultation for HRIS applications helpdesk operations system training and/or data reporting to end users which may include all state agencies school districts charter schools higher education institutions vendors outside organizations counties and municipalities.
• Researches and resolves customer inquiries requests system problems or training and education needs; performs scheduled activities and recommends solutions or alternate methods to meet requirements.
• Monitors reports and processes data change requests to update or correct data in the system and resolves issues and user access/security; documents and tracks customer or training inquiries and resolutions using an internal automated system.
• Ensures compliance with state and federal laws rules regulations standards policies and procedures pertaining to statewide HRIS.
• Participates in HRIS business requirements analysis system testing change management or training of system implementations upgrades updates and enhancements.
• Conducts special assignments and projects.
• Develops runs maintains and supports a variety of reports or queries utilizing appropriate reporting tools for ongoing customer needs.
• Runs processes to make corrections or updates to ensure employee data pay and benefits reflect accurately.
• Maintains reviews verifies and updates system tables and configuration to ensure compliance with all state business practices federal and state regulations and laws.
• Reviews existing business processes policies and procedures identifying opportunities for process improvement and increased efficiency.
• Participates in meetings conference calls and presentations.
• Updates HRIS procedures job aids and/or training material for staff and end users.
• May evaluate the effectiveness of training programs courses curricula and training resources and modify them to meet needs and plan develop coordinate and deliver system training and education courses and curricula services and activities such as instructor-led classroom on-the-job or virtual training or workshops.
• Communicates and interacts effectively with people across cultures ranges of ability genders ethnicities ages and races.
• Performs other related duties as required.

• Receives general direction and guidance from a Director or Deputy Director in terms of broad goals and objectives; employee establishes the methods for achieving goals and objectives and administers operations.
• Supervises two or more merit full-time positions at least one of which must be at the manager level of this HRIS series. The elements of supervision include performing the following on a regular and continuing basis: planning assigning reviewing evaluating coaching training disciplining and recommending hire termination and promotion. Provides daily expertise recommendations and strategic direction to leadership and other high-level officials on complex challenges and is responsible for communications and change management.
• Plans and directs major strategic information systems projects typically lasting more than a year involving multi-agency statewide and/or vendor initiatives; ensures that the system is aligned with business and strategic objectives.
• Develops methods for evaluating and ensuring the effectiveness and compliance of all assigned statewide HRIS functions for State agencies in all branches of State Government higher education school districts and charter schools.
• Administers the complete life cycle of projects for the States ERP HCM and Time & Attendance systems.
• Administers the development and implementation of strategic initiatives that include implementation of new applications systems programs and/or training.
• Plans implements and provides training for major software enhancements and applications. Analyzes proposed legislation; recommends viable methods for promulgation and implementation of regulations impacting ERP HCM and Time & Attendance systems. Administers policy regarding protection integrity and sharing of data.
• Makes work effort and resource prioritization decisions related to legislative requirements and customer requests.
• Evaluates functions and project integration to ensure maximized resource allocation while retaining accountability standards.
• Communicates effectively with Delaware policymakers agency school and higher education management and technical management to advise officials/management and others on HRIS application features issues/problems ensuring goals and objectives are met system integration and impact analysis with respect to new business requirements system enhancements policy decisions and business process changes.

JOB REQUIREMENTS for HRIS Administrator
Applicants must have education training and/or experience demonstrating competence in each of the following areas:

1. Three years experience in information systems project management such as planning scheduling staffing coordinating controlling monitoring evaluating and reporting on the status of information systems projects.
2. Two years experience in HRIS management such as planning organizing coordinating and implementing HRIS operations for at least one functional area such as Human Resources Pension Benefits Payroll Time and Attendance or associated HRIS training.
3. Twoyears experience in developing and evaluating HRIS policies or procedures.
4. Two years experience in staff supervision which includes planning assigning reviewing and evaluating the work of others.
5. One year of experience in strategic planning including establishing goals objectives and priorities supporting an organizations overall mission.

The State of Delaware recognizes the value oftelework and flexible working schedules. This position is eligible for Telework and Alternative Work Schedules according to the State of Delawares Alternative Work Arrangement Policy. More information will be shared at the time of interview.

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

To learn more about the comprehensive benefit package please visit our website at Process

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