Assistant Chief Concierge
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Posted on:
Yesterday
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1 Vacancy
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Job Summary
AUTHENTICALLY YOU
Explore an exciting new career path at W Hotels where your authenticity is celebrated. W Hotels work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
Now open and redefining luxury lifestyle hospitality in the heart of Darling Harbour W Sydney is seeking a dynamic and polished Assistant Chief Concierge to join our team and elevate the guest journey from arrival to departure.Reporting to the Chief Concierge this integral role provides a high level of local expertise and presents an amazing opportunity to play a key role in the worlds largest W Hotel with 588 rooms suites and studios.
This role is all about connection leadership and creating the unmistakable W energy. You will be a key contributor to shaping guest experiences and setting new benchmarks in service excellence.
If you love showcasing the best of Sydney thrive on creating meaningful guest interactions and bring confidence and charisma to everything you do we want to hear from you.
JOB SUMMARY
- Lead mentor and inspire Concierge and Wheels talent to deliver elevated and intuitive guest service.
- Oversee valet parking driveway flow luggage services rooming and guest transportation.
- Manage VIP guest experiences and ensure smooth execution of Marriott Bonvoy elite services.
- Coordinate group arrivals special requests and major events happening within the hotel and across Sydney.
- Collaborate with hotel leadership to continuously enhance service efficiency and guest satisfaction.
- Act as the hotels local expertcurating bespoke recommendations that reflect Sydneys culture dining nightlife and hidden gems.
- Maintain a professional stylish and Wbrandaligned presence at all times.
ABOUT YOU
- Proven luxury or lifestyle hotel experience in a similar leadership role
- Strong communication and organisational skills
- Ability to inspire teams and create a supportive highperformance culture
- Deep understanding of Sydneys events districts and experiences
- Passion for personalised service and exceeding guest expectations
- A full NSW Drivers Licence (required)
BENEFITS
- Discounts on hotel rooms including all properties within the Marriott International group for you and your family & friends
- The best hotel training opportunities produced independently byWSydney and internationally recognised training programs by Marriott International
- Discounts on food & beverage across all our hotels
- Recognition programs to keep you motivated
- Enjoy your birthday off with birthday leave
- Wellbeing & mindfulness programs to ensure you stay healthy
- Employee Assistance Program
- Great Places to Work certified
MI RECOGNITION
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine DiversityInc and Great Places to Work Institute among others.
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DIVERSITY AND INCLUSION STATEMENT
Marriott International is an equal opportunity employer that does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws
Required Experience:
Chief
Key Skills
- Mold Remediation
- Succession Planning
- Employee Evaluation
- Basic Math
- Host/Hostess Experience
- Restoration
- Restoration Industry Experience
- Water Damage Restoration
- Emergency Management
- Auto Restoration
- Fire Restoration
- Financial Report Interpretation
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
