Role
The Director supervises a staff of associates performing DC (Defined Contribution) functions Mutual Fund Qualification Corporate Actions while supporting a manager who leads the Late-Night Pricing functions. This role manages a team who supervises the processing related to Business Qualification and Corporate Action addition this role is responsible for broad firm wide initiatives with operational and technology business partners performs analysis associated with business trends resolves audit issues and owns key SOC 1 controls within the function.
Primary Responsibilities
Accountable for key talent management including hiring goal setting performance reviews and other career development activities for the team
Evaluates team efficiency and proposes appropriately ambitious yet realistic strategies for improvement initiative and achievement of results.
Demonstrates a strong sense of ownership and dedication to achieving substantial short- and long-term results.
Actively collaborates with people in other parts of the organization to solve problems access resources and accomplish meaningful goals. Organizations include outside mutual fund companies external trustees internal WI Operations & Client Management groups WI Systems.
Implement initiatives such as: Implementation of new technology solutions order to meet SLAs and improve the customer experience; lead initiatives to resolve gaps and optimize the participant experience.
TheExpertiseand Skills Were Looking For
Bachelors degree in business Accounting or Finance preferred
Experience in the financial services industry
ProvenLeadership Skills
Stronganalytical skills
Priorpeople management experience required
Prior experience of driving process automation and innovation
An ability to cultivate a highly interactive and engaged work environment
Strong written verbal and interpersonal communication skills
Your ability to provide feedback to associates during individual coaching session to improve their quality efficiency and abilities.
Dedication to drive quality and operational improvements in a fast paced and high risk business environment
Your expertise and willingness in developing our associates to full potential and driving career growth
Is responsible for the resolution of major interpersonal issues that span multiple departments throughout Fidelity as well as impacting clients. Clearly weigh costs and benefits to make appropriate tradeoffs when making decisions
The Team
Our leadership team has solid technical analytical and problem-solving abilities. Therefore the Director of Pricing BQI and Corporate Actions must thoroughly understand the operational needs of WI products. You will advocate for and assist the team in cross-enterprise projects both inside and outside the organization. Given the considerable financial and reputational risks it is crucial to perform proactive risk assessment and address business challenges promptly.
Note:If you are a FINRA registered internal employee who is considering moving to a non-licensed role you may want to proactively have a conversation with the hiring manger to understand the potential impact to your registrations before a final hiring decision is made.
Most roles at Fidelity are Hybrid requiring associates to work onsite every other week (all business days M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.
Please be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934 the Investment Advisers Act of 1940 the Investment Company Act of 1940 ERISA numerous state laws governing securities investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations including FINRA among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Required Experience:
Director
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