Social Media Content Specialist II
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Job Location:
Memphis, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
AtALSACyou do more than make a living; you make a difference.
We like people who are differentbecause were different too. As one of the worlds most iconic and respected nonprofits we know what its like to stand out. Thats why were looking at you. Your background perspective and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer were calling on the game-changers innovators and visionaries to join our family. Not just for the kids of St. Jude but also for you. Because at ALSAC we develop and celebrate our employees. So bring your whole authentic self and become part of our shared mission: Finding cures. Saving children.
Job Description
The Social Marketing Content Specialist II plays a key role in driving ALSAC/St. Judes social media presence through highquality content creation community engagement and channel optimization. This role manages daily social operations supports the social content calendar and contributes to both organic and paid social partnership with teams across the enterprise this position ensures all messaging aligns with St. Jude brand standards while delivering meaningful and engaging experiences for our audiences.
Key Responsibilities
Content Creation & Publishing
- Create coordinate and publish social media contentincluding copy images and videoacross multiple platforms ensuring proper routing and approvals.
- Execute daily posts as outlined in the social messaging calendar using ALSAC-issued devices.
- Manage and maintain the social content calendar including recommending content for paid amplification and providing rationale.
- Ensure consistent tone voice cadence and frequency across social channels to reinforce brand standards and maximize engagement and performance.
Community Management & Monitoring
- Monitor and moderate all St. Jude social communities (Facebook Instagram X/Twitter LinkedIn etc.) responding accurately and in real time to questions comments and conversations.
- Identify and escalate risks negative sentiment or emerging issues particularly those tied to user-generated content or paid social reactions.
CrossFunctional Collaboration
- Collaborate with Digital Legal Brand Marketing Public Relations Fundraising and Hospital teams to ensure alignment and support the strategic use of social media.
- Conduct audits of subcommunity pages and help develop training resources for departments managing their own pages.
Insights Optimization & Reporting
- Assist with campaign performance analysis turning insights into actionable recommendations.
- Track and report on social and paid media performance providing data and insights on daily weekly monthly and quarterly cadences.
- Support SEOaware optimization of tags titles and URLs to improve ranking keyword visibility and trackability.
Industry Expertise & Trend Awareness
- Stay current on social media trends emerging tools new formats and best practices with emphasis on shortform video (Reels TikTok Shorts) and compelling social copy.
Qualifications
- Bachelors degree in Journalism English Marketing Advertising Information Technology or a related field.
- 1 year of experience in marketing communications or a digital/social mediarelated role.
- Strong content creation skills especially shortform social video.
- Excellent social media copywriting skills and understanding of tone/voice adaptation.
- Ability to manage multiple priorities evaluate performance data and collaborate with crossfunctional partners.
This position will be based at our national executive office in Memphis TN and eligible for hybrid working schedule.
Benefits & Perks
The following Benefits & Perks apply to Full-Time Roles Only.
Were dedicated to ensuring children and their families have every opportunity to enjoy lifes special moments. Were also committed to giving our staff excellent benefits so they can do the same.
- Core Medical Coverage: (low cost low deductible Medical Dental and Vison Insurance plans)
- 401K Retirement Plan with 7% Employer Contribution
- Exceptional Paid Time Off
- Maternity / Paternity Leave
- Infertility Treatment Program
- Adoption Assistance
- Education Assistance
- Enterprise Learning and Development
- And more
ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race color religion sex national origin age sexual orientation gender identity transgender status disability veteran status genetic information or other protected status.
No Search Firms:
ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.
Required Experience:
IC
Key Skills
- Marketing
- Photography
- Facebook Advertising
- Hootsuite
- Social Listening
- SEO
- Web Design
- Adobe Photoshop
- Social Media Management
- Copywriting
- Wordpress
- Writing Skills
About Company
A leading children’s hospital, St. Jude treats the toughest childhood cancers and pediatric diseases. Learn about patient referrals, and donate so families never receive a bill for treatment, travel, housing or food.
