IT Business Systems Administrator – Engineering & EHS Applications
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Job Location:
Monthly Salary:
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Description
Mission
The Business Solution Administrator Engineering and EHS applications is responsible for support and maintenance for applications in Engineering EHS and Innovation area.
Responsibilities
- Support and administration
- Provide first level support to designated applications in the Engineering Innovation and EHS area. This will be done using the ticketing system to receive and resolve incidents
- Work with the application and service providers to resolve issues and elaborate specifications
- Application administration including user creation software updates and support for configuration and infrastructure updates for the designated applications
- License readiness through monitoring the usage of licenses and predicting potential future changes to support the license procurement process
- Reporting and automation administration through update of report configuration workflow processes based on updates of business key process indicators
- Knowledge transfer and user training for the designated applications
- Support for business processes
- Administrate the organizational structure and manage the setup or deletion of industrial sites
- Support users with the creation or troubleshooting of reports dashboards and data extraction
- Manage the opening and closing of regular data collection campaigns
- Contribute to the growth and success of our business by providing the skills tools and insights to our teams.
- Apply best practices to design and implement improvements to end -to-end processes
Requirements
- A Bachelors degree in Information Technology Computer Science Engineering or related field would be desirable and/or equivalent experience.
- Overall understanding of EHS Domain and its IT applications. Knowledge of EHS Audits Incident Management regulatory Compliance processes and EHS related standards
- Overall understanding of engineering domain and its IT applications (2D and 3D CAD PLM and 3DScan). Knowledge of engineering lifecycle management review management and PLM connection drivers for CAD software.
- Experience in ITIL-based service delivery incident/problem/change management (eg. ServiceNow).
- Experience in administration of cloud applications and in the SSO configuration management for business applications (eg. OKTA)
- Experience in integrated IT solutions through web API calls and data management frameworks
- Fluency in English
Required Experience:
Unclear Seniority
Key Skills
- Clerical
- Abinitio
- Chiller
- Application Engineering
- ELV
- AV
About Company
HWI, a member of Calderys HWI is the largest supplier of refractory products and services in the United States. With manufacturing sites and distribution centers across the Americas, as well as the major refractory industry research facility in North America, HWI serves virtually ever ... View more
