Commercial Systems Admin

This role is located in Budapest Hungary - We are a hybrid work environment and are in the office 3 days/per week.

Tulip the leader in AI-native frontline operations is helping companies around the world equip their workforce with composable connected apps leading to higher quality work improved efficiency and end-to-end traceability across operations. Tulips cloud-native no-code platform powered by embedded AI is driving the digital transformation of industrial environments through composable human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT Tulip is headquartered in Somerville MA with offices in Germany Hungary Singapore and Israel. Tulip has been recognized as a World Economic Forum Global Innovator a 2024 Deloitte Technology Fast award winner one of Energages Top Workplaces USA and one of Built In Bostons Best Places to Work and Best Midsize Places to Work.

About You:

You will play a crucial role in optimizing our business systems and driving operational efficiency across our business functions. You will collaborate closely with sales marketing post-sales and finance teams to enhance processes and support strategic initiatives. You will be instrumental in leveraging technology to streamline operations and improve sales productivity.

What skills do I need (4-5 bullet points max not including YOE and required education bullet points do not include subcategories)

• 2-4 years of experience in Salesforce including any combination of configuration and development automation building user management.
• Expertise in AI-driven automation and middleware specifically using tools like Zapier n8n or Claude Code to build cross-platform workflows and simplify complex data management.
• Strong ability to partner with business stakeholders to understand business process challenges and provide guidance on technical solutions
• Proven ability to implement technical solutions that drive business processes
• Self-motivated and curious problem-solver who remains calm under pressure driving impact and continuous development while managing competing priorities in a high-growth SaaS environment.
• BA/BS in Business Engineering or other quantitative field

Key Responsibilities:

• System Administration: Provision troubleshoot and support our commercial stack (Salesforce Gong ZoomInfo Amplemarket etc.). Serve as the primary point of contact for all user and system issues.
• AI & Workflow Automation: Design and maintain scalable automations using Zapier and n8n; utilize Claude Code and other AI tools to write scripts build integrations and automate repetitive GTM tasks.
• Process Improvement: Partner with GTM leaders to identify gaps prioritize enhancements and maintain a clear roadmap that drives productivity and revenue impact.
• Data & Reporting: Ensure key objects and fields are structured for reliable reporting. Build or tune Salesforce reports and dashboards for ad-hoc and recurring analytics.
• Documentation & Enablement: Create succinct user guides process maps and change-logs so teams know how (and why) things work. Train users on new features and best & Compliance: Partner with IT & Security to enforce role-based access data retention policies and audit requirements.
• Project Leadership: Lead small-to-mid-size projects from scoping through UAT and rollout.

Key Collaborators:

• GTM Operations
• Sales
• Customer Success
• Partner / Channel Team
• Marketing
• Finance

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you dont match every requirement applying gives you the opportunity to be considered.

Were building a strong diverse team that values hard work families and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Private Healthcare insurance
• Company equity
• Virtual company events and happy hours
• Flexible work schedule and unlimited vacation policy
• Team Lunches in KFT Hub and office snacks
• Learning & Development benefits
• HU Eyeglass Benefit
• An inclusive dog-friendly office with diverse and inspiring colleagues

We are an equal opportunity employer. At Tulip we celebrate all. Qualified applicants will receive consideration for employment without regard to race religion color national origin gender sexual orientation age marital status veteran status or disability status. Help us build an inclusive community that will transform frontline operations.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws ensuring all personal candidate information is handled securely and ethically.