Commercial Tenant Specialist-Bridge Park
Columbus, NE - USA
Job Summary
Commercial Tenant Specialist (Bridge Park)
Summary
The Commercial Tenant Specialist creates and maintains a positive experience for tenants by acting as a liaison between the Commercial Tenant Manager the owner and the tenant. This role works within Bridge Parks property management team to perform professional duties to support tenant services; to coordinate assigned activities with other divisions departments and local city groups; and to provide support to the Commercial Leasing team. The Commercial Tenant Specialist is expected to attend Bridge Park events as needed.
Job Responsibilities (responsibilities may include but are not limited to the following)
Commercial Tenant Oversight
Manage Bridge Park commercial tenant relationships from draft LOI through onboarding and stabilization
Work closely with the Commercial Leasing team and the Tenant Improvement Manager to ensure a smooth onboarding experience for all new tenants
Maintain excellent relationships with vendors consultants local officials and internal and external customers
Review monthly financial and variance report explanations and provide feedback to the Commercial Tenant Manager and the Community Services team
Support the Commercial Tenant Manager in developing and maintaining commercial property budgets projections and analysis for each upcoming fiscal period for all commercial entities at Bridge Park
Actively support the Community Services team to manage the collection of tenant sales reports in compliance with NCA charges
Read and understand all leases/agreements and abstract leases as assigned
Regularly perform property walks of all commercial spaces including vacant spaces to ensure that they are ready to show prospective tenants; notify the facilities team if grounds and common areas do not meet established standards
General
Respond to and collaborate with peers in a timely and supportive manner
Identify patterns and problem areas and make recommendations on areas of improvement
Effectively prepare for meetings (e.g. create an agenda provide work product and reading materials create a collaborative discussion environment assign and follow up on tasks)
Conduct all duties in accordance with company Fair Housing regulations employment law the Fair Credit Reporting Act EPA and OSHA regulations and all other laws pertaining to residential property management
Perform other duties and special projects as assigned
Performance Objectives (objectives include but are not limited to the following)
The 7 Core Values that Crawford Hoying has established to maintain its desired culture
Ownership and accountability
Results-oriented attitude
Consistent quality work
Flexibility and effectiveness when interacting with tenants vendors residents and coworkers
Timeliness and transactional accuracy
Strategic approach to problem solving and troubleshooting
Positive team-player attitude
Excellent customer service skills
Preferred Knowledge Skills Education and Experience
A minimum of 1-2 years of property management experience preferably residential and commercial
An understanding of accounting principles and budget process
Analytical organizational problem solving and multitasking skills
Proficiency with Microsoft Office products
Excellent verbal and written communication skills
A sense of urgency and responsiveness when following up on matters
Exceptional customer service and an ability to develop a rapport with people
Ability to give clear direction and respond to inquiries
Valid drivers license
Work Environment
The Commercial Tenant Specialist interfaces with external and internal customers tenants residents employees and vendors on a regular basis. Core work hours are 8:00 am to 5:00 pm. This employee may need to work weekends (Saturday and/or Sunday) from time to time and must be available to work after hours as needed. This position is expected to attend Bridge Park events when necessary.
Reporting Structure
The Commercial Tenant Specialist reports to the Commercial Tenant Manager.
Physical Requirements
This employees physical condition and performance must be sufficient for the consistent and successful completion of the responsibilities and professional standards defined for this position. This position frequently requires standing walking sitting reaching with hands and arms stooping kneeling crouching or crawling and may require lifting and/or moving up to 25 pounds. This individual is required to drive during the course of their day.
Required Experience:
IC
Key Skills
About Company
Commercial Property Manager Summary The Commercial Property Manager is responsible for the financial and operational success of assigned commercial properties (office, industrial, and retail) by controlling costs and budgets, maintaining excellent tenant relations, and maximizing the ... View more