Commercial Analyst – Group, Meetings & Events (Hilton Singapore Orchard)

The Commercial Analyst Group Meetings & Events (GM&E) supports the Revenue Manager GM&E by delivering accurate timely reporting and maintaining forecasting tools across Catering & Events and related Rooms business. The role is execution-focused and responsible for preparing commercial performance analysis maintaining data integrity within Delphi and related systems and producing structured reporting and presentation materials to support pricing yield and inventory decisions. The Commercial Analyst does not own revenue strategy but enables effective decision-making through disciplined analysis and reporting.

What will you be doing
As Commercial Analyst - GM&E you will be responsible for performing the following tasks to the highest standards:

1. Reporting & Performance Monitoring
Prepare daily and weekly GM&E pace and pickup reports
Monitor performance versus budget forecast and prior year
Track booking trends lead time mix segment performance and channel contribution
Highlight risks and variances clearly for Revenue Manager review
Maintain structured reporting templates for consistency and accuracy

2. Forecast & Budget Support
Maintain GM&E forecast files and revenue tracking models
Update rolling forecasts based on booking activity
Support annual budget preparation and periodic reforecast cycles
Validate revenue data to ensure alignment across systems

3. Commercial Review & Presentation Support
Prepare weekly and monthly commercial review presentations
Consolidate analysis for sales strategy and revenue meetings
Produce citywide event summaries and demand impact reports
Ensure all reporting materials meet professional presentation standards

4. Data Integrity & Systems Discipline
Ensure accurate data entry and segment coding in Delphi
Monitor booking status accuracy
Validate revenue attribution across Rooms and Catering
Support clean CRM data to ensure reporting reliability
Maintain structured analytical files and version control

5. Performance Tracking & Insight Support
Track conversion metrics and lost business reasons
Monitor tentative vs definite ratios
Identify booking pace shifts and short-term pickup changes
Provide structured analytical input to support pricing and yield discussions
Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for

A Commercial Analyst - GM&E serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

On-time delivery of all required reporting
Accuracy of forecast and revenue tracking files
Clear and structured variance commentary
Professional quality of commercial presentations
Strong system discipline and process adherence
Strong analytical and numerical skills
Proficient in Microsoft Excel (i.e. pivot tables lookups structured models)
High attention to detail and data accuracy
Strong organisational skills and ability to meet tight deadlines
Working knowledge of Delphi or similar CRM systems preferred
Excellent command of written and spoken English to meet business needs
Degree in Business Finance Analytics or related discipline preferred

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans