Director of Operations Singapore & Maldives

JOB SUMMARY

The Director of Operations Singapore & Maldives is responsible for overseeing room operations food & beverage operations and quality assurance for all hotel brands forthe markets as designated by the Regional Vice President Luxury APEC and Vice President Operations APEC & Market Vice President Maldives. A key responsibility is to ensure theactivation of programs processes and initiatives at the property level. Specific areas of focus include operations troubleshooting working effectively with property management teams technical training International Quality Assurance Program pre-opening hotel conversions effective F&B concepts front office housekeeping spa and recreation.

CANDIDATE PROFILE

Education and Experience

• Bachelors Degree in Business Administration Operations Management Hospitality or related major; or equivalent experience
• 10 years of relevant professional experience in a related function

Preferred

• Hospitality/Lodging industry experience preferred with general knowledge of hotel operations luxury and continent and headquarters environments
• International hospitality operations from Luxury background experience is required
• Prior GM experience is preferred

CORE WORK ACTIVITIES

• Drive the Operations balanced scorecard in the assigned areas.
• Develop operating plans and business processes in alignment with strategy.
• Manage larger business processes and projects setting objectives and monitoring progress.
• Address business requests with broader department impact presenting alternative solutions.
• Contribute to team and department results
• Assist senior associates by implementing programs communicating goals and achieving budget results.
• Assist hotel management with Rooms and Food & Beverage Operations initiatives.
• Ensure compliance with company brand standards and Quality Assurance Program.
• Support Food and Beverage concepts and ensure food safety.
• Ensure adherence to brand service programs and handle complex situations.
• Recognize outstanding associate performance with Regional Vice President Luxury APEC and Vice President Operations APEC & Market Vice President Maldives
• Improve business results through shared resources and revenue-driving initiatives.
• Utilize technology for effective communication and influence.
• Develop and attract diverse high-caliber talent to improve business performance

Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive people-first are committed to non-discrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.