Customer Service Support

Emerson

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profile Job Location:

Apodaca - Mexico

profile Monthly Salary: Not Disclosed
Posted on: 13 hours ago
Vacancies: 1 Vacancy

Department:

Customer Service

Job Summary

Description

POSITION RESPONABILITIES:

Communication with clients to inform about order status (scheduling delivery replenishment)

Together with Planning work on meeting delivery commitment dates to clients

Customer service being the main contact in the company

Ensure communication (prioritization) of delivery scheduling to clients

Analysis of estimated cost of the process related to Customer Service and Planning

Analysis of the process together with Planning for improvements and implementations of this

Support to the Materials department to ensure correct compliance with internal processes

Keep data updated such as material clients dates and Oracle system

KPIs compliance

English intermediate

Industrial Engineer Bachelor of Administration or related

Computational programs Advance Oracle

Knowledge of Customer Service Assertive Communication Negotiation Planning Teamwork

Our Culture & Commitment to You

At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing



DescriptionPOSITION RESPONABILITIES:Communication with clients to inform about order status (scheduling delivery replenishment)Together with Planning work on meeting delivery commitment dates to clientsCustomer service being the main contact in the companyEnsure communication (prioritization) of del...
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Key Skills

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About Company

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Emerson has refocused its business portfolio to deliver solutions that bring greater value to our customers. About Emerson We concentrate on the most complex, profound challenges facing the world in the process, industrial, commercial and residential markets. Our global talent, best-i ... View more

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