Quality Assurance Analyst
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Job Location:
Lancaster, NE - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About us
LifeMD is a leading digital healthcare company committed to expanding access to virtual care pharmacy services and diagnostics by making them more affordable and convenient for on both treatment and prevention our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns.
To support our expanding patient base LifeMD leverages a vertically-integrated proprietary digital care platform a 50-state affiliated medical group a 22500-square-foot affiliated pharmacy and a U.S.-based patient care company with offices in New York City; Greenville SC; and Huntington Beach CA is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts were united by a shared mission to revolutionize enjoy a collaborative and inclusive work environment with opportunities for growth. Want your work to matter Join us in building a future of accessible innovative and compassionate care.
About the role
The Quality Assurance Analyst role executes Quality Assurance related tasks for Pharmacy Quality Assurance (QA). This role works closely with and under the leadership of the Pharmacist in Charge to ensure that procedural and operational practices are executed consistently and effectively meeting all regulatory requirements while supporting business needs through proactive efficient standardized quality processes.
Responsibilities
- Manage Quality Assurance Program:
- Complete or assign audits
- Review and upload documents into Quality Management System (QMS)
- Completion of Nonconformance (NC) and Corrective Action Preventive Action (CAPA) reports
- Aggregation and trending of audit results survey results NCs CAPAs etc and create monthly presentation
- Annual summary quality meeting presentation
- Manage shipping temperature validations
- Manage annual mock recall
- Manage testing program for compounded drugs and API
- Manage compounded drug retain program
- Respond to temperature alerts in temperature monitoring software
- Maintain Inspection Binders with updated SOPs and Pharmacy Documentation
- Support Pharmacist in Charge during pharmacy inspections
- Become intimately familiar with all SOPs and help identify gaps in compliance
- Become a pharmacy technician to work in that role and learn facility processes
- All activities will be performed under the direct supervision of a pharmacist.
- Filling individual prescription orders both manually and with the aid of a semi-automated counting device prior to final verification by a pharmacist.
- Cassette filling of semi-automated counting device.
- Maintaining a clean and organized work environment.
- Packing orders for shipping.
- Fulfilling over the counter orders in the adjacent warehouse.
- Checking inventory into the pharmacy and inventory management systems.
- Routinely checking for and quarantining outdated medications.
- Any other work assigned by a manager or pharmacist.
- Strong technical writing skills with the ability to produce clear accurate and compliant documentation
- Demonstrated ethical conduct; serves as a role model for quality and compliance
- Strong verbal and written communication skills with the ability to collaborate effectively across all levels of the organization
- Strong organizational skills attention to detail and the ability to manage multiple priorities and meet tight timelines
- Demonstrated initiative and problem-solving skills with the ability to drive issues to resolution
- Proficiency in Google applications (Sheets Docs Slides)
- Ability to take direction provide input and recognize when to escalate or seek collaboration to ensure high-quality outcomes
- Perform effectively as a member of a larger team
- Dedication to punctuality and low absenteeism
Requirements
Basic Qualifications
- Ability to pass FBI background check and get registered with Pennsylvania as a pharmacy technician trainee.
- Associate degree or equivalent experience such as certification/registration and professional practice as a Pharmacy Technician (required)
- Bachelors degree (preferred) in a related field: Chemistry Biology Health Administration Animal Health Business Nursing Pharmacy Microbiology Supply Chain
- Minimum of 1-3 years of related experience with exposure to quality supply chain management (distribution) and/or pharmaceuticals or combination of equivalent education and experience.
- Certified Quality Professional (CQE CQA etc.) a plus
- Lean Six Sigma (or other Continuous Improvement) certification a plus
- Must be able to read on computer screen hear well enough to communicate with co-workers walk and stand for extended periods of time operate computer & telephone and occasionally lift objects up to 50 pounds.
Benefits
- Up to $27/hr based on verifiable experience
- Health Care Plan (Medical Dental & Vision)
- Retirement Plan (Roth 401K)
- Life Insurance (Basic Voluntary & AD&D)
- Paid Time Off
- Short Term Disability
- Training & Development
- Supportive experienced pharmacy team
Required Experience:
IC
Key Skills
- Test Cases
- SQL
- Quality Assurance
- Agile
- TFS
- Jira
- Software Testing
- Test Automation
- Cucumber
- QA/QC
- SDLC
- Selenium
About Company
LifeMD is an emerging leader in technology-driven healthcare. We're applying our direct-to-consumer marketing expertise to make access to quality care and medication convenient, cost-effective, and simple. Our brands are intensely focused on our patients, constantly striving to delive ... View more
