Public Sector Solutions Engineer (Tokyo Based)

• Leading strategic sales engagements and provide expert technical support to customers partners and internal teams.
• Building trusted relationships across the customer and channel ecosystem while enabling partners to adopt and manage Zooms UCaaS and CCaaS platforms.
• Acting as a subject-matter expert on UCaaS/CCaaS technologies industry trends and competitive positioning.
• Collaborating with global teams to drive product innovation enhancements and customer-focused solutions.
• Designing and deliver next-generation communication solutions including demos proofs of concept and deal-support activities.
• Contributing to sales strategy marketing initiatives and product development through market intelligence and customer insights.

• Build good rapport with customers through business acumen in the public sector technical expertise and executive presence.
• 8 years of experience in the public sector market working with Japan Government Agencies or Public institutions as a Solutions Engineer or in similar technical pre-sales roles.
• 3 years experience in selling Public Cloud services to Japan Government Agencies or Public institutions ideally within UCaaS/CCaaS environments
• An excellent understanding of the Japanese Governments three-tiered network segregation policy for both central and local government including the Local Government Wide Area Network (LGWAN).
• An excellent understanding of Japans government security certifications such as Information System Security Management and Assessment Program (ISMAP)
• A solid understanding of Japans national strategy - Society 5.0 - to create a super smart society
• Have knowledge of cloud platforms such as AWS Azure or Google Cloud.
• Have experience of working within the channel landscape and supporting partner-driven engagements.
• Native Japanese skill/Business Level English skill with a TOEIC score of 700 will be highly considered.

• 戦略的な営業活動をリードしお客様パートナーおよび社内チームに専門的な技術サポートを提供いただきます
• お客様とチャネルエコシステム全体で強固な関係を構築しパートナーがZoomのUCaaSおよびCCaaSプラットフォームを採用管理できるよう支援いただきます
• UCaaS/CCaaS技術業界動向競合状況に関する専門家として活動いただきます
• 製品革新機能強化顧客中心のソリューションを推進するためにグローバルチームと協力いただきます
• デモ概念実証取引サポート活動を含む次世代コミュニケーションソリューションを設計提供いただきます
• 市場情報と顧客インサイトを通じて販売戦略マーケティング活動製品開発に貢献いただきます

• 公共機関におけるビジネスの洞察力技術的専門知識および経営幹部としての存在感を通じて顧客との良好な関係を構築できる方
• 日本の政府機関または公共機関を対象にソリューションエンジニアもしくは類似の技術プリセールス職として公共セクター市場で8年以上の実務経験をお持ちの方
• 日本の政府機関または公共機関を対象にUCaaSCCaaS 領域を含むパブリッククラウドサービスの提案販売において3年以上の実務経験をお持ちの方
• 中央省庁および地方自治体の双方に適用される日本政府の三層ネットワーク分離方針地方公共団体情報システム機構が運用する LGWAN を含むについて理解を有すること
• ISMAPInformation System Security Management and Assessment Programをはじめとする日本政府の情報セキュリティ認証制度に関する理解を有すること
• 日本の国家戦略である Society 5.0 について理解を有すること
• AWSAzureまたはGoogle Cloudなどのクラウドプラットフォームに関する知識
• チャネル環境内での業務経験およびパートナー主導のエンゲージメントをサポートした経験
• ネイティブレベルの日本語スキル/TOEIC700点以上のビジネスレベルの英語スキルを持つ方歓迎

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role Hybrid Remote or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness our benefits program offers a variety of perks benefits and options to help employees maintain their physical mental emotional and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise and today help people communicate better with products like Zoom Contact Center Zoom Phone Zoom Events Zoom Apps Zoom Rooms and Zoom Webinars.
Were problem-solvers working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative growth-focused environment.

Our Commitment

At Zoom we believe great work happens when people feel supported and empowered. Were committed to fair hiring practices that ensure every candidate is evaluated based on skills experience and potential. If you require an accommodation during the hiring process let us knowwere here to support you at every step.

If you need assistance navigating the interview process due to a medical disability please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests such as application follow-ups or technical issues will not be addressed.