Business Analyst (18 month Maximum Term)
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Job Location:
Parramatta - Australia
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Create your best future and join Westpac as a Business Analyst
Customer Solutions UNITE Team is responsible for assisting the Enterprise UNITE programs on delivering their key solutions and ensuring that Customer Solutions teams needs are met. The team will ensure that solutions are customer focussed improve business performance and minimise risks.
- Location:Parramatta-based role with occasional attendance at Kogarah.
- Role Duration:18-month max term contract / secondment
- Why On-siteThis is a highly collaborative position involving regular face-to-face workshops and close team interaction making in-office presence essential.
Whats the role
As a Business Analyst you bridge business and technology to deliver fitforpurpose solutions aligned to customer needs and product vision. Using Transformation Delivery Standards you apply Agile or waterfall methodologies to achieve efficient outcomes while managing risk. You represent the Customer Solutions (CS) FDoC for UNITE initiatives aligning data and reporting requirements shaping business cases and ensuring the customer voice is reflected from an operational change perspective.
Additionally youll identify and manage impacts risks dependencies and engagement needs across key CS objectives such as service levels process simplification control reduction OPEX efficiency and partnering strategies. This includes mapping impacted processes systems controls and UDAs and facilitating dependencies with other major transformation initiatives.
You will ensure critical Customer Solutions resources are identified and planned enable representation of CS business units in governance forums support CS review and approval of UNITE business
What do I need
- Demonstrated experience in business analysis and change management within the banking or financial services sector
- Strong proficiency in process mapping including analysis of currentstate and design of futurestate processes
- Proven experience undertaking impact assessments across people processes systems and control environments
- Sound knowledge or practical experience within Complaints and Deceased Estates operational environments
- Demonstrated capability to effectively manage engage and influence stakeholders across business and technology domains
- Welldeveloped analytical problemsolving and requirements elicitation skills
Why join us
Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:
- Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives
Create your future today
To get started simply click on the APPLY or APPLY NOW button #UNITEProgram
Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process you can find out more information and additional contact details by visiting thePeople with Disability and/or needing Accessibility Requirementspage on ourwebsite.
Required Experience:
IC
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- User Acceptance Testing
- Business requirements
- SDLC
- Systems Analysis
- Data Analysis Skills
About Company
Westpac has a long and proud history as Australia's first and oldest bank. It was established in 1817 as the Bank of New South Wales under a charter of incorporation provided by Governor Lachlan Macquarie. In October 1982 it changed its name to Westpac Banking Corporation following th ... View more
