A career with EROAD offers the unique opportunity to work in a fast-growing organisation that is at the forefront of intelligent transport solutions enhancing road safety improving productivity and reducing environmental impact. EROADs mission is to deliver intelligence you can trust for a better world tomorrow.
What Were Looking For
The Quality Assurance Analyst Hardware & Fleet Integration plays a mission-critical role at the intersection of hardware execution software performance and customer trust.
This role ensures that every vehicle installation meets defined standards of Fit Form and Function before it is accepted as complete activated on the platform and recognised as revenue.
The Quality Officer is the final quality authority between a technician leaving site and a customer experiencing value ensuring installations are completed correctly and produce clean reliable data from day one.
Job Responsibilities
Achieve 98% post-sign-off installation accuracy within 30 days
Reduce time-to-sign-off to 48 hours within 6 months
Improve First-Time Fix Rate by 1015% within 12 months
Complete 100% of assigned audits without delaying onboarding
Establish a live Quality Dashboard within 90 days
Conduct Fit Form & Function installation audits
Validate telemetry configuration firmware and power stability
Compile Proof of Install documentation
Authorise or reject activation based on quality standards
Provide structured feedback and identify systemic issues
Maintain audit records and quality reporting
Job Qualifications
Strong analytical and problem-solving skills
High attention to detail
Ability to interpret technical data
Clear written communication
Experience in telematics IoT or hardware-enabled SaaS preferred
Why Youll Love Working at EROAD
EROAD is a true Kiwi success story in the tech sector! Publicly listed since 2012 were represented on the NZX and ASX and continue to grow rapidly across New Zealand Australia the Philippines and the USA.
At EROAD we value diversity and are proud to be a multicultural organisation. We invest in our people through comprehensive medical coverage unlimited sick leave employee recognition programs EAP offerings and continuous learning opportunities.
Our people are at the heart of everything we do we foster a culture of innovation collaboration and belonging where you can bring your ideas to life.
Join EROAD and be part of a purpose-driven organisation thats shaping the future of connected transport we cant wait to hear from you.
Required Experience:
IC
Improve outcomes, reduce costs, and encourage safer journeys with the leading fleet performance management platform. Outmaneuver your competition with a partner who delivers actionable insights.