Sales Support (CPD) (1 year fixed term contract maternity cover)

IFF

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profile Job Location:

Karachi - Pakistan

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Job Summary

We are looking for a CPD Specialist (Customer Project Development) to join our Commercial team in Karachi this role you will act as a key link between Account Managers and internal departments ensuring smooth project execution and excellent customer service. Youll manage workflows pricing and system updates in SFDC and SAP while supporting documentation sampling and regulatory inquiries. This is a one-year fixed-term onsite position offering an opportunity to work in a dynamic collaborative environment and gain hands-on experience with global processes and systems.

Where Youll Make a Difference

  • Manage project workflows to ensure smooth and timely execution.
  • Coordinate with Account Managers to maintain accurate pipelines and support customer visits.
  • Handle sample and quotation tasks updating shared files and tracking progress.
  • Prepare documentation and proforma invoices as needed.
  • Execute SAP transactions for pricing label information and price checks.
  • Serve as the main contact for forecast entries and customer-related system updates.
  • Support regulatory inquiries and oversee bank sampling and selection processes.

What Makes You the Right Fit

  • Bachelors degree in Business Administration Supply Chain or a related field.
  • 12 years of experience in customer service project coordination or commercial operations.
  • Familiarity with Salesforce (SFDC) and SAP systems is highly desirable.
  • Strong MS Office skills (Excel PowerPoint).
  • Excellent communication skills in English (written and spoken).
  • Ability to work under pressure and meet deadlines.
  • Detail-oriented with strong organizational and follow-up skills.
  • Collaborative responsible and customer-focused mindset.

How Would You Stand Out

  • Previous experience in a similar role within a commercial or project-driven environment.
  • Proven ability to manage multiple priorities effectively.
  • Strong problem-solving skills and proactive approach.

Why Choose Us

  • Be part of a dynamic commercial team driving impactful projects.
  • Opportunity to work closely with cross-functional teams and develop your expertise.
  • Gain hands-on experience with leading systems like SFDC and SAP.
  • Contribute to delivering exceptional customer service and operational excellence.
  • Work in a collaborative and supportive environment.
  • Build valuable experience in a global organization.

We are a global leader in taste scent and nutrition offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity national origin race age sex or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion gender identity & expression sexual orientation or disability.

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Job SummaryWe are looking for a CPD Specialist (Customer Project Development) to join our Commercial team in Karachi this role you will act as a key link between Account Managers and internal departments ensuring smooth project execution and excellent customer service. Youll manage workflows pricin...
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Key Skills

  • Data Entry
  • Customer Service
  • Account Executives
  • Email
  • Product Knowledge
  • Account Management
  • Communication
  • CRM
  • Salesforce
  • Phone Calls
  • RFP
  • Sales Goals
  • Powerpoint
  • Technical Support
  • Sales Support

About Company

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We’ve been on the path of discovery for nearly two hundred years and we’re still at the forefront of scientific progress.

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