ZCX Sales Specialist, Japan
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Job Location:
Monthly Salary:
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
What you can expect
In this role you will grow adoption and deployment of Zoom Contact Center (CCaaS) Zoom Virtual Agent and Zoom Engagement Management capabilities (WFO/WFM). Increasing awareness across current Zoom customers as well as acting as a market evangelist within new Zoom customers and customer prospects is our overarching mission. This role is based in Tokyo and reports to Head of CX Sales APJ based in Australia.
About the Team
The ZCX team is a passionate high-performing group driving Zooms next growth chapter. We combine deep CX industry knowledge with a partner-first mindset to help organizations of all sizes transform their customer engagement. Through collaboration with our internal sales teams channel partners product and customer success teams we deliver innovative scalable solutions that redefine how businesses connect with their customers. Youll be joining a dynamic collaborative team that thrives on innovation empowerment and shared success.
What were looking for
Have 10 years Experience of Telephony Contact Center Sales Experience (Cloud & Premises PBX) and any team leader experience is strongly required
Have a fluent Business Japanese & English (This role is based in Tokyo)
Experience working within strategic Enterprise accounts
Experience leading others with product/services training; demo and sales guides; learning and training materials
Experience utilizing Customer Relationship Management (CRM) tool
Able to travel as needed
- テレフォニーコンタクトセンター営業経験 (クラウドおよびオンプレミス PBX) を 10 年以上有しチームリーダー経験を強く求めます
- ビジネスレベルの日本語および英語力を有すること (このポジションは東京を拠点とします)
- 戦略的エンタープライズアカウントでの業務経験
- 製品/サービストレーニングデモおよび営業ガイド学習およびトレーニング資料を用いた他者への指導経験
- 顧客関係管理 (CRM) ツールの使用経験
- 必要に応じて出張が可能であること
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role Hybrid Remote or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness our benefits program offers a variety of perks benefits and options to help employees maintain their physical mental emotional and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise and today help people communicate better with products like Zoom Contact Center Zoom Phone Zoom Events Zoom Apps Zoom Rooms and Zoom Webinars.
Were problem-solvers working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative growth-focused environment.
Our Commitment
At Zoom we believe great work happens when people feel supported and empowered. Were committed to fair hiring practices that ensure every candidate is evaluated based on skills experience and potential. If you require an accommodation during the hiring process let us knowwere here to support you at every step.
If you need assistance navigating the interview process due to a medical disability please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests such as application follow-ups or technical issues will not be addressed.
Required Experience:
IC
Key Skills
- Data Entry
- Customer Service
- Account Executives
- Product Knowledge
- Account Management
- Communication
- CRM
- Salesforce
- Phone Calls
- RFP
- Sales Goals
- Powerpoint
- Technical Support
- Sales Support
About Company
Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Zoom is growing at an explosive pace by every measure – revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique cultur ... View more
