Carrier Services Representative
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Job Location:
Mansfield, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Carrier Services Representative is responsible for managing the carrier setup maintenance and assigning process in TMS. This role serves as a key liaison between carriers and internal operations teams to support successful load execution and customer satisfaction.
Key Responsibilities
- Manage carrier setup onboarding and maintenance within the Transportation Management System (TMS).
- Verify carrier compliance including insurance safety ratings contracts and regulatory documentation.
- Serve as liaison between carriers and internal operations teams to support successful load execution.
- Proactively identify and resolve service issues to ensure customer satisfaction.
- Maintain accurate and up-to-date records in TMS and internal systems while ensuring adherence to company policies and FMCSA regulations.
Work Environment
- Fast-paced deadline-driven logistics environment
- Primarily office-based
- Frequent phone and email communication with carriers and internal teams
- Performance-driven atmosphere requiring multitasking and attention to detail
Qualifications :
Education
- High school diploma or equivalent required
- Associates or Bachelors degree in Logistics Supply Chain Business or related field preferred
Experience
- 13 years of experience in logistics freight brokerage or transportation preferred but not required
- Working knowledge of FMCSA regulations and carrier compliance requirements preferred
- Proficiency in Transportation Management Systems (TMS)
- Proficiency in Microsoft Office (Excel Outlook Word)
- Strong multitasking problem-solving and decision-making skills
Personality Traits
- Strong attention to detail
- Accountability and follow-through
- Team-focused mindset
- Strong time management and organizational skills
- Effective communicator with a proactive approach
Additional Information :
Pay/Benefits/Perks
- $22/hr
- Accrue up to five days PTO in first year. Two-weeks vacation plus one week PTO accrue on first anniversary.
- Medical Dental Vision Life Insurance Disability
- Other benefits include Doc-On-Demand Tuition Reimbursement Paid Volunteer Day Employee Assistance Program
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Loudon County Trucking was founded in 1996 with three units and a base of operations in Knoxville, TN. LCT is an award-winning trucking company respected in the trucking industry as specialists hauling aluminum and steel products.Loudon County Trucking, now a PS Logistics Company, has ... View more
