P&C Assistant Manager

Reporting to the Director of People & Culture the Assistant Manager of People & Culture supports the implementation of the hotels People & Culture strategy ensuring smooth HR operations compliance with corporate policies and local labor laws and a positive Heartist experience. This role bridges operational execution and strategic support assisting the Director and HR team in key initiatives and programs.

Key Responsibilities and Duties

People & Culture Operations and Support:

• Assist in planning and executing People & Culture initiatives aligned with hotel strategy.

• Support daily HR operations ensuring professional confidential and Heartist-focused service.

• Oversee HR processes such as onboarding orientation benefits administration leave management and HRIS updates.

• Assist with employee lifecycle management including performance reviews development programs and recognition initiatives.

• Support compliance with labor laws corporate policies and internal procedures.

Talent Management and Engagement:

• Collaborate on talent attraction retention and development programs.

• Assist in implementing engagement wellness and recognition initiatives.

• Support employee events team-building activities and corporate program implementation.

• Promote Fairmont values and Heartist culture in daily interactions.

Administration Reporting and Systems:

• Maintain accurate employee records and HR documentation.

• Ensure HRIS data accuracy including personnel changes benefits and payroll.

• Support preparation of HR reports metrics and analytics (turnover engagement absenteeism).

• Assist with internal and external HR audits and follow-up actions.

Other Responsibilities:

• Participate in special projects or cross-functional hotel initiatives.

• Assist in training onboarding and development programs as required.

• Comply with departmental safety and brand standards.

• Perform other duties as assigned.

Qualifications :

• Bachelors degree in Human Resources Hospitality Management Labor Relations or related field preferred.

• 35 years of progressive HR experience preferably in hospitality or service industries.

• Knowledge of labor laws HR policies and employee relations.

• Experience in unionized environments is a plus.

• Strong communication organizational and interpersonal skills.

• Ability to maintain confidentiality and handle sensitive information.

• Proficiency in HR systems and Microsoft Office.

• Positive service-oriented mindset with attention to detail.

• Analytical skills and sound judgment in decision-making.

Additional Information :

What is in it for you:

• Competitive Salary and Benefits
• Discounted hotel rooms and food and beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!

Remote Work :

No

Employment Type :

Full-time