Clinic Support Officer

Griffith Health Clinics form part of Griffith Universitys health portfolio and provide community-based clinical services while supporting the practical education of health students. Our clinics operate across multiple disciplines and are committed to delivering safe ethical and client-centred care.

Working within Griffith Health means being part of a collaborative environment where clinical excellence education and community impact come together. Our professional staff play a vital role in ensuring patients students and academics are supported by efficient and responsive administrative services.

We are seeking a motivated Clinic Support Officer to join our Psychology Clinics team providing high-quality reception and administrative support within our clinical environment.

Key Responsibilities

• Serve as the first point of contact for patients and stakeholders providing professional and timely assistance.
• Manage appointments waitlists and patient records using the Patient Management System.
• Process payments perform daily reconciliations and maintain accurate financial records.
• Maintain clinic databases prepare routine correspondence and support patient record administration.
• Contribute to a collaborative team environment and ensure compliance with University policies and relevant legislation.

About you
To be successful in this role you will hold:

• An Associate Diploma with relevant experience or a combination of relevant skills knowledge and experience
• Strong interpersonal and written communication skills including a demonstrated ability to contribute to a high-performing team.
• Outstanding organisational skills and the ability to manage competing priorities.
• Strong IT skills and experience in the use of the MS suite of programs and applications.

What we can offer
This is a continuing part-time (70%) position primarily based at Griffith Universitys Brisbane South (Nathan) campus. As Griffith is a multi-campus University you may be required to work across other campus locations.

Griffith Universitys campuses are located on the lands of the Yugarabul Yuggera Jagera Turrbal Yugambeh and Kombumerri peoples.

Salary Range
The full time equivalent base salary will be HEW Level 4 range $73623 - $77680 per annum 17% superannuation. The total full time FTE package will be in the range $86139 - $90886 per annum.

Additional Information :

Why Griffith
As a values-led organisation at Griffith University weve worked hard to create a dynamic and strong organisational culture. We offer: 

• Salary packaging options and corporate health discounts 
• Generous leave entitlements including paid parental leave and leave loading 
• Support with future learning opportunities through our educational staff assistance scheme.

How to apply 
At Griffith were committed to providing a safe and inclusive environment for all - whoever you are and wherever youre from. If you require any accommodations we welcome you to let us know so we can work with you to participate fully in our recruitment experience. 

Griffith University values diversity inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander and people of all backgrounds to apply. For more information please visit our Equity Diversity and Inclusion page. Our University is committed to fostering a safe respectful and inclusive community for alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence (2025) Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information please refer to Griffiths Modern Slavery Policy. 

Please submit your application online and ensure it includes the following: 

• A covering letter (2-page limit) outlining your suitability for the role (please refer to the About You section above and the position description)
• Current curriculum vitae including full contact details 

Applicants must have unrestricted working rights. VISA sponsorship is not available for this position. 

For further information specifically about this role please contact Aline Archbold Psychology Clinics Manager at . 

For further application and recruitment advice please contact Jinita Dhall Talent Acquisition Partner on . 

Closing date: Monday 9 March 2026 at 11:59pm AEST. All applications must be submitted online. Please allow at least 1 2 weeks from the closing date to expect an application update.

Remote Work :

No

Employment Type :

Part-time