Employment & Training Specialist V (9706)– San Francisco Human Services Agency (X00110)

Under general direction the 9706 Employment & Training Specialist V performs complex and highly responsible professional and technical vocational work in the areas of monitoring evaluation planning program operations and special projects. The incumbent may perform advanced technical work across multiple phases of vocational training and job development serving as a key resource and subject matter expert. This position also directs and supervises subordinate staff engaged in various aspects of vocational programming and service delivery.

Essential Duties:

According to Civil Service Commission Rule 109 the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list.

1.  Supervises a team of employment specialists and supporting staff in providing training vocational counseling and related services to program participants; develops and designs workshops course outlines and mock examinations; trains employment specialists in the conduct of workshops and provision of counseling services; develops informational materials program proposals and work schedules for the provision of training and workforce development services.

2.  Prepares program proposals with estimated cost statements for presentation.

3.  Meets with representatives of government civil business labor prospective contractors and community organizations for purposes of planning developing monitoring or evaluating vocational programs and proposals.

4.  May be assigned to lead a special project involving the planning research development or implementation of a technical phase of vocational programming; prepares various memoranda correspondence records and reports with recommendations when appropriate; may be assigned to the preparation of various grant applications; may organize and conduct staff training as required.

Qualifications :

MINIMUM QUALIFICATIONS

1.  Education: Possession of a baccalaureate degree from an accredited college or university.

AND

2.  Experience: Four (4) years of experience providing direct services to clients in areas of workforce development such as job or business development career counseling recruitment and training job search training workshop instruction and facilitation or a closely related field.

License and Certification: Some positions require possession of or ability to obtain an appropriate valid California drivers license.

Substitution: Additional qualifying experience may be substituted for the required degree on a year-for-year basis. Thirty (30) semester units or forty-five (45) quarter units equal one (1) year.

Verification of Experience and Education:

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications.  

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required information on how to verify education requirements including verifying foreign education credits or degree equivalency can be found at Falsifying ones education training or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Procedures

After application submission candidates deemed qualified must complete all subsequent steps to advance in this selection process which includes the following:

Supplemental Questionnaire Examination (Weight 100%):

Candidates who meet the Minimum Qualifications will be invited to complete the Supplemental Questionnaire Examination. This exam is designed to measure knowledge skills and/or abilities in job-related areas which may include but not be limited to: performance management knowledge of workforce development and training programs and customer service. All responses to the Supplemental Questionnaire are subject to verification and should be consistent with the information provided in your application.

Candidate scores on this examination may also be applied to other announcements involving other job titles when directed by the Human Resources Director.

A passing score must be achieved on the Supplemental Questionnaire Examination in order to continue in the selection process.

Candidate exam responses will be vetted as appropriate using AI use detection software. Evidence of use of AI plagiarized answers or falsified information in exam responses will be addressed in accordance with Civil Service Rules related to fraud and cheating.

The above test components are considered standardized and therefore test questions and answers are not available for public inspection or review.

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established so applicants can view the ranks final scores and number of eligible candidates. Applicant information including names of applicants on the eligible list shall not be made public unless required by law. However an eligible list shall be made available for public inspection upon request once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g. as a result of appeals) as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 12 months and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification please see the citys Position Counts by Job Codes and Departments.

Terms of Announcement and Appeal Rights:

Applicants must be guided solely by the provisions of this announcement including requirements time periods and other particulars except when superseded by federal state or local laws rules or regulations. Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at terms of this announcement may be appealed under Civil Service Rule 110.4.  Such appeals must be submitted in writing to the Department of Human Resources 1 S Van Ness Avenue 4th Floor San Francisco CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements applications and examination policies including applicant appeal rights can be found on the Civil Service Commission website at

Additional Information :

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams
• Right to Work
• Copies of Application Documents
• Diversity Statement

Where to apply

All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit to begin your application process.  

Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue 4th Floor and at the City Career Center at City Hall 1 Dr. Carlton B. Goodlett Place Room 110. 

Ensure your application information is accurate as changes may not be possible after submission. Your first and last name must match your legal ID for verification and preferred names can be included in parentheses. Use your personal email address not a shared or work email to avoid unfixable issues. 

Applicants will receive a confirmation email from that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. 

If you have any questions regarding this recruitment or application process please contact the exam analyst Patrice Brown by telephone at or by email at  

All of your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex race age religion color national origin ancestry physical disability mental disability medical condition (associated with cancer a history of cancer or genetic characteristics) HIV/AIDS status genetic information marital status sexual orientation gender gender identity gender expression military and veteran status or other protected category under the law.

Remote Work :

No

Employment Type :

Full-time