Client Experience Coordinator
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Job Location:
Muhlenberg County, KY - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a proactive and client-focused Client Experience Coordinator to help guide clients through a smooth organized and professional journey from initial contact to completion. This fully remote role is ideal for someone who enjoys building positive client relationships managing details behind the scenes and ensuring every interaction feels seamless and well supported.
The ideal candidate is self-motivated highly organized and confident working independently while utilizing structured systems tools and training provided.
What Youll Do:
- Connect with clients to understand their needs goals and preferences
- Provide clear guidance updates and consistent follow-up communication
- Coordinate important details and ensure all information is accurate and organized
- Create tailored experiences that reflect each clients expectations
- Maintain professional friendly support throughout the entire process
- Document interactions and keep records up to date
What Were Looking For:
- Strong written and verbal communication skills
- Excellent organization and attention to detail
- Client-facing or customer service experience preferred (not required)
- Comfortable working independently in a remote environment
- Reliable professional and confident using digital tools
- Must be a citizen of the US Mexico Australia or the UK
Why This Role Stands Out:
- 100% remote work flexibility
- Structured onboarding and ongoing training
- Supportive team environment
- Clear opportunity for professional growth
If you enjoy helping clients feel supported organized and confident every step of the way we encourage you to apply.
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
