Manager of IT School Apps Develop

Summary:

At National Heritage Academies (NHA) the Manager of IT School Applications leads our custom software development and resides within the Technology Services Department. This position reports to the Director of myNHA & School Applications and is a key member of a talented team of software professionals building a world-class student information system for National Heritage Academies.

This leadership position is primarily responsible for the technical architecture and custom software development practices of our student information this leadership role this individual will also work closely with other IT and cross-department leadership to identify and execute enterprise grade technology solutions to address business and end user needs efficiently and use company resources wisely.

Company Information:

National Heritage Academies (NHA) partners with communities to build and operate public charter schools. Founded in 1995 today NHA serves over 100 schools in nine states with more than 65000 students in kindergarten through 12th grade. Our schools are designed to eliminate the achievement gap and provide school choice to families so their children are prepared for success in college career and life. A majority of our schools consistently outperform their local district on the state test. According to the Center for Research on Education Outcomes at Stanford University NHA is a leading performer among charter schools and management organizations outperforming both conventional district schools and other charter school addition according to our employee survey over 90% of respondents agree that the work they do is meaningful to them. Join our team.

Duties and Responsibilities:

• Support and establish technical standards and lead a team of custom software engineers to align to defined expectations.
• Set clear objectives monitor performance and provide ongoing feedback to team members through informal or formal touch bases including regular one-on-ones.
• Align technical vision to business priorities guiding IT teams to optimize solution delivery.
• Work closely alongside other leaders to lead and support SAFe Agile practices and the SDLC.
• Develop and maintain a technical roadmap to ensure the system health security and infrastructure quality.
• Work as part of an agile product team to provide prioritization of technical objectives and roadmap items.
• Manage technical vendor partnerships as needed to ensure delivery of third-party support meets organizational expectations.
• Support robust monitoring incident response and escalation procedures to minimize system downtime.
• Collaborate effectively with technical teams and leaders across departments.
• Contribute to organizations software and technology architecture direction while identifying potential risks to inform decision making.
• Assist in identifying and designing enterprise-level solutions that enhance organizational efficiency optimize resources and improve customer satisfaction.
• Operationalize AI as a standard development competency ensuring the team stays at the forefront of emerging technologies while maintaining high standards for AI-driven code quality and security.
• Additional duties as assigned.

Qualifications:

• Bachelors degree in Computer Science or related field or equivalent job experience
• 5-8 years of experience in custom software development preferred
• 2 years of supervisory experience preferred
• Agile based software development experience and leadership in SCRUM or SAFe Agile preferred
• Extensive experience working with Enterprise Systems
• Experience with identity frameworks and protocols (e.g. OpenID Connect Identity Server Okta)
• Proficiency and/or experience C# SQL HTML Angular CSS SPA application structure Azure and Docker
• Experience or strong familiarity with AI-assisted development tools (GitHub Copilot Claude Codex etc)
• Experience automating the configuration and build process for web applications
• Must exhibit strong interpersonal skills and ability to work with diverse personality types with a positive solution-oriented attitude.

This is an in-person position at our NHA Service Center located at 3850 Broadmoor Ave. Grand Rapids MI.

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National Heritage Academies is an equal-opportunity employer.