Technical Operations Engineer III
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Job Location:
Alpharetta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
When you join Verizon
You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn grow and thrive. At Verizon we power and empower how people live work and play by connecting them to what brings them joy. We do what we love driving innovation creativity and impact in the world. Our V Team is a community of people who anticipate lead and believe that listening is where learning crisis and in celebration we come together lifting our communities and building trust in how we show up everywhere & always. Want in Join the #VTeamLife.
What youll be doing...
As a Technical Operations Engineer III/QA Engineer you will support troubleshooting implementations and testing efforts needed to assist the wholesale channel and resellers to profitably grow and increase revenue. You will be responsible for testing all system application enhancements and changes.
Assist with testing requests necessary to resolve issues on behalf of the Reseller Operations Sales Support or Account Management team
Support API documentation updates and customer testing requests
Support all API integration requests
Support VPN and firewall integrations and updates
Maintain VPN/firewall documents and work with network teams to make necessary changes
Perform regression testing when network changes are made such as migrations of subscribers to new switches or other network elements
Participate in meetings to understand and test new functionality
Responsible for creating and setting up test scenarios/test scripts to ensure the system is working as desired
Responsible for the execution of Wholesale Systems UAT testing
Responsible for post-release testing (this includes release night/morning testing)
Perform user acceptance testing when new features and/or functionality are implemented
Serve as the point of contact for IT to communicate all Wholesale Systems UAT outage notifications to resellers. Ensure timely communications of UAT testing window changes
Serve as Wholesale Systems SME to support initiative clarification requests
What were looking for...
In this hybrid role youll have a defined work location that includes working from home and a minimum of three days per week in the office which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.
Youll need to have:
Bachelors degree or four or more years of work experience
Three or more years of relevant experience required demonstrated through work experience and/or military experience
Experience with creating and executing test scripts
Network background and/or call processing knowledge
Even better if you have one or more of the following:
A degree
Strong analytical and problem-solving skills
Demonstrated ability to work well in a team-oriented environment with a strong customer focus
Strong knowledge of Verizon systems (RSSx) rating provisioning and billing systems
Ability to work in a multi-task environment with aggressive deadlines
Strong written and verbal communication skills
Strong follow-up skills with attention to detail and accuracy
Experience with API testing
If Verizon and this role sound like a fit for you we encourage you to apply even if you dont meet every even better qualification listed above.
Where youll be working
Scheduled Weekly Hours
40Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status disability or other legally protected characteristics.
Benefits and Compensation
Our benefits are designed to help you move forward in your career and in areas of your life outside of Verizon. From health and wellness benefit options including: medical dental vision short and long term disability basic life insurance supplemental life insurance AD&D insurance identity theft protection pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan up to 8 company paid holidays per year and up to 6 personal days per year paid parental leave adoption assistance and tuition assistance plus other incentives weve got you covered with our award-winning total rewards package. Depending on the role employees have the opportunity to receive compensation in the form of premium pay such as overtime shift differential holiday pay allowances etc. Newly hired employees receive up to 15 days of vacation per year which grows with additional service. For part-timers your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles your compensation will be adjusted to reflect your hours.Required Experience:
IC
Key Skills
- Change Management
- Software Deployment
- Cloud Infrastructure
- High Availability
- IaaS
- Firewall
- Linux
- Middleware
- Jboss
- Network Architecture
- Scripting
- Technical Support
About Company
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