Title: Personal Assistant to UK and Europe Regional Directors
Location: Manchester (With Hybrid Working)
Why RLB
At RLB we live by four simple ideas: Truth Trust Together Tomorrow. Four values that live at the heart of RLB. A place where People Make Progress.
We value your skills talents and unique perspectives we think they are priceless.
Bring them to RLB and youll be empowered to shape our future and your career in new and meaningful ways.
Well give you opportunities to work on some of the most ambitious and exciting projects currently being designed and developed in the built environment sector.
Youll continue to learn and advance as everyone who works for us is provided with a tailored training programme. Our mentoring and reverse mentoring schemes will enable you to share your expertise while gaining fresh insights.
What makes RLB unique is our inclusive culture. As an independent employee-owned business teamwork and collaboration lies at the heart of everything we do. Hybrid and flexible working arrangements and family-friendly policies are just some of the ways we invest in employee wellbeing.
Join us and you will thrive personally as well as professionally.
Role Overview
The Personal Assistant is a strategic partner to the UK & Europe Regional Directors ensuring leadership time is protected priorities are advanced without bottlenecks and regional operations run smoothly.
The role combines highcalibre executive support with governance coordination digital fluency data confidence and proactive stakeholder management across multiple countries and time zones. The PA anticipates needs exercises sound judgement under delegated authority and drives continuous improvement in ways of working.
Key Responsibilities
1) Executive Partnership & Leadership Support
- Proactively manage complex fastmoving diaries resolve conflicts and plan ahead to optimise the Directors time.
- Act as gatekeeper and first point of contact triaging communications and making daytoday decisions that protect leadership focus.
- Prepare meeting briefs packs and prereads; attend meetings take precise minutes and drive action followup to completion.
- Arrange complex domestic and international travel itineraries visas risk assessments and logistics.
- Organise leadership breakfasts lunches dinners and events.
- Complete monthly personal expenses and credit card reviews.
- Hold weekly 1:1 meetings with the Regional Directors.
2) Governance Board & Regional Cadence
- Attend UK & Europe Board meetings; lead agenda preparation minutes and action logs.
- Prepare and govern Teams Planners; ensure actions are progressed.
- Manage Quarterly Europe Board Meetings and documentation.
3) Digital Operations & Data
- Maintain and improve digital workflows using Microsoft 365.
- Oversee D365 debt reporting and regional debt percentages.
- Support weekly debtchase processes and communications.
- Support timesheet entry protocol and reporting.
- Maintain Clear Review cycles and LinkedIn management for the Regional Director.
4) Regional Communications & Stakeholder Management
- Coordinate communications across the UK & Europe Region.
- Build strong crossregional relationships.
- Handle confidential information with discretion.
5) Projects Change & Continuous Improvement
- Support business development operational projects and change initiatives.
- Identify workflow improvements and support adoption of new systems.
- Support Succession Planning and the 2030 Strategy.
- Uphold the One RLB Vision and Culture.
Success Measures (KPIs)
- Leadership time optimisation.
- Governance quality and action completion.
- Regional cadence adherence.
- Debt reporting accuracy and improvements.
- Timesheet compliance.
- Stakeholder satisfaction.
Candidate Profile
Experience:
- Proven experience supporting senior leaders.
- Experience with board support agendas and minutes.
- Crossregional coordination.
- Travel and leadership event coordination.
- Familiarity with D365 and LinkedIn (advantageous).
Skills & Competencies:
- Judgement discretion anticipation planning influence.
- Strong communication skills.
- Digital fluency and data accuracy.
- Calm under pressure and relationshipdriven.
- High initiative and decisionmaking confidence.
Tools & Systems:
- Microsoft 365 D365 Clear Review LinkedIn.
Working Pattern:
- Fulltime hybrid working.
- Occasional early/late calls for European time zones.
- Some UK & Europe travel may be required.
RLB Employee Benefits
RLB Employee Benefits
Our culture is built around enabling you to fulfil your potential so you can look forward to benefits that include:
Hybrid Working - Working patterns to support your work-life balance. As well as competitive maternity and paternity packages.
Well-Rewarded - A competitive salary and generous holiday entitlement. As well as the opportunity to purchase up to five extra days.
Focus On Wellbeing - We offer a number of health and wellness options including gym membership and cycle to work schemes.
Healthcare Packages - Private healthcare insurance and medical support including dental insurance and eyecare vouchers.
Personal Development - A continuous learning and development programme including established APC and in-house mentoring schemes.
Additional Benefits - We offer a wide range of benefits including a season ticket loan and professional membership subscriptions.
Exceptional Exposure - Youll have the opportunity to work on diverse projects across different sectors and regions.
Social Responsibility - We hold team and social events as well as charity fundraising and volunteering activities.
Our Diversity Equity & Inclusion Promise
We believe in building a diverse and inclusive environment where each person can be themselves feel valued for their contribution and be challenged and supported to reach their full potential. We have a responsibility to support the communities in which we live and work and that our workforce should reflect these communities and our clients. Our talent strategy should enable us to overcome bias in the construction industry by recruiting retaining developing and promoting a diverse and inclusive workforce. Find out more here:
Diversity Equity & Inclusion - RLB Europe
If you require any reasonable adjustments to support you during any stage of the application or interview process please contact our recruitment team at: