Customer Relationship Manager – Banking, Payment Services Fintech

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profile Job Location:

Stellenbosch - South Africa

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Department:

Sales

Job Summary

A leading South African Payment Service Provider (PSP) is seeking a commercially mature strategically driven Banking Customer Relationship Manager to join their dynamic team.

We are looking for a resilient execution-focused relationship leader with deep payments expertise and the ability to thrive within regulated financial environments.


Key Responsibilities
  • Manage and grow enterprise-level relationships with banking network partners to optimise transaction volumes and enhance service delivery.
  • Develop and execute joint commercial strategies aligned to organisational objectives.
  • Lead complex multi-party partnership engagements including negotiations with senior and Csuite stakeholders.
  • Support onboarding and integration initiatives in collaboration with internal technical and operational teams.
  • Ensure optimal settlement flows risk alignment and payment infrastructure performance.
  • Represent the organisation within the broader banking and financial services ecosystem.
  • Leverage performance data and market insights to inform commercial strategy and report on partnership outcomes.

Minimum Requirements
  • Relevant tertiary qualification.
  • 58 years account management experience within payments fintech banking or large digital wallet environments.
  • Strong knowledge of card networks settlement flows risk management and payment infrastructure.
  • Proven enterprise-level business development experience with the ability to engage and negotiate with senior and Csuite executives.
  • Established network within PSPs acquiring banks payment processors or financial institutions.
  • Proficiency in MS Office and data analytics tools.
  • Valid drivers license and willingness to travel.
  • Fluency in English with a good understanding of Afrikaans. Additional languages will be advantageous.

If you are an influential relationship builder with strong commercial acumen and a passion for the payments ecosystem we would love to hear from you.

Please consider your application as unssuccessful if you have not received a response; within 14 days of submitting your application.

Please connect with me on LinkedIn: Experience:

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A leading South African Payment Service Provider (PSP) is seeking a commercially mature strategically driven Banking Customer Relationship Manager to join their dynamic team.We are looking for a resilient execution-focused relationship leader with deep payments expertise and the ability to thrive wi...
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