Commercial Account Specialist, Amazon EMEA

At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team youll collaborate with people of all styles skill sets and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.

This role can be done from home

Building the worlds leading sound experience starts with the experience we provide for our people. Thats why weve been distributed from the start: initially between offices in Boston & Santa Barbara and now with additional offices around the globe. This role can be done from any of our offices across the United Kingdom from home. Its about impact not location.

Amazon EU10 is one of our most important retail partners in EMEA reaching millions of customers across multiple markets. As Commercial Account Specialist Amazon EMEA you will play a pivotal role in supporting the commercial management of this relationship ensuring operational excellence strong execution and premium brand representation across Amazons platforms.

Working closely with the Senior Commercial Manager you will help deliver against our sales and brand goals through effective planning data-driven insights and flawless day-to-day execution.

What Youll Do

• Reporting to the Senior Commercial Manager Amazon EMEA supporting the commercial management of the Amazon 1P (Vendor Central) business to deliver sales new customer acquisition and share objectives across 10 European markets.

• Manage key operational processes in Amazon Vendor Central including item setup forecasting purchase order reporting and issue resolution.

• Own the coordination and follow-up of internal tasks ensuring timely completion of commercial and administrative deliverables across EMEA.

• Monitor sales performance inventory health and key metrics to support decision-making and drive growth.

• Play a key role in ensure operation excellence in line with Amazons core KPIs.

• Input into weekly reporting and insights highlighting trends risks and opportunities.

• Collaborate with Sonos Marketing Operations and Finance teams to ensure consistent brand representation and operational accuracy.

• Support the maintenance of Sonos premium brand presence onsite ensuring content imagery and product presentation are accurate and aligned with best-in-class standards in partnership with Sonos Marketing and the Amazon AVS team.

What Youll Need

Basic Qualifications

• 3 years of experience in a commercial ecommerce or retail account management role ideally within consumer electronics or FMCG.

• Proven experience working within Amazon Vendor Central with strong understanding of its operational processes commercial and promotional systems.

• Results-oriented mindset with the ability to translate data into clear actions and measurable outcomes.

• Strong analytical skills with proficiency in Excel and reporting tools such as Tableau.

• Highly organised detail-oriented and proactive with the ability to manage multiple projects across countries and teams.

• Strong communicator and collaborator confident working cross-functionally in an international environment.

• Passion for music technology ecommerce and creating outstanding customer experiences.

Research shows that some candidates may not apply for roles if they dont meet all the criteria. If you dont have 100% of the skills listed we strongly encourage you to apply if interested.

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Your profile will be reviewed and youll hear from us once we have an update. At Sonos we take the time to hire right and appreciate your patience.