Senior Strategy & Operations Manager, New Verticals
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Strategy & Operations Manager (New Verticals)
Join us in our mission to transform the way people shop and eat where impact innovation and growth drives everything we do. Our Commercial team sits at the centre of Deliveroos marketplaceshaping how we serve restaurants grocers and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies we take on big challenges that move the business forward. If you thrive in fast-paced commercial environments and want to influence the future of a global brandthis is the team for you.
Were looking for a Strategy & Operations Manager to join our London this role youll play a pivotal role in shaping the trajectory of our on-demand grocery and retail business moving from high-level problem definition to operational delivery.
Get to know our Commercial team what drives us how we work and what you can expect.
What Youll Be Doing
Youll be joining the Growth Cost & Quality team within New Verticals. We are a project-based entrepreneurial group responsible for the strategic roadmap that allows Deliveroo to win in the highly competitive on-demand grocery market.
Heres what your day-to-day might look like:
Lead end-to-end strategic initiatives from framing complex problems (like structural growth levers and ROI on new features) to ensuring successful operational delivery.
Oversee complex quantitative analysis and financial modelling translating data into high-stakes recommendations for the senior leadership team.
Orchestrate cross-functional pods across Product Commercial Marketing and Engineering to operationalise new growth initiatives.
Own the performance management framework including annual planning OKR-setting and leading weekly/monthly business reviews to provide the narrative behind the numbers.
Identify P&L opportunities proactively surfacing cost-saving or revenue-driving levers to outpace the market.
What Youll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Significant Strategic Experience: Proven background in management consulting corporate strategy finance or high-growth operations (typically 4-6 years).
Masterful Problem Solving: A track record of leading complex projects assessing multi-layered risks and implementing scalable solutions in ambiguous environments.
Advanced Analytical Skills: Expert-level modelling skills with the ability to turn disparate data sets into actionable strategic roadmaps and P&L improvements.
Stakeholder Influence: Exceptional communication skills with a proven ability to distil complexity for senior executives and lead in a matrixed organisation.
Operational Drive: A focus on results ensuring that strategic recommendations transition into measurable operational changes.
Why Join Us
At Deliveroo youll do work that matters solving real-world problems in a three-sided marketplace thats constantly evolving. Were food lovers problem solvers community builders and more brought together by a shared drive to make things better. Working here you can expect to:
Make a visible impact every day
Your work directly improves experiences for customers partners and riders.
Learn fast in an entrepreneurial environment
Work close to the market with autonomy pace and real responsibility.
Build a career not just a role
Stretch yourself develop new skills and grow as the business evolves.
Deliver together in an inclusive culture
Collaborative values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shineour interview typically includes 3-4 stages. Find more about how we hire here.
Our Global Structure
Deliveroo is now part of DoorDash bringing together teams with even greater reach scale and ambition. Depending on your role you may collaborate with teammates systems and leaders across DoorDash and Wolt. Together were unlocking new possibilities as one global team.
Diversity Equity and Inclusion
At Deliveroo we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger more creative and better at what we do. Were committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age gender ethnicity disability sexual orientation gender identity socio-economic background religion or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles or if you require any reasonable adjustments during the recruitment process please contact our recruitment team at and well be happy to help ensure you have a fair and equitable experience.
If youre excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious supportive teams wed love to hear from you!
Required Experience:
Manager
Key Skills
- Marketing
- Data Visualization
- Tableau
- Customer Segmentation
- Microsoft Powerpoint
- Investment Banking
- Strategic Planning
- Financial Modeling
- Customer relationship management
- Management Consulting
- Google Suite
- Analytics
