Marketing Operations Lead

Were looking for a Marketing Operations Lead to own and optimize the systems processes and integrations that power our inbound and demand generation engine. This role sits at the intersection of Marketing and Sales and is responsible for ensuring top-of-funnel demand is captured qualified routed and delivered to Sales with speed and accuracy.

This is a hands-on role focused on marketing automation data flow and funnel operations. Youll work closely with Inbound Sales Demand Generation Web Analytics and Systems teams to improve lead quality conversion and velocity across product-led and sales-assisted motions. The ideal candidate is technically strong detail-oriented and curious about how AI and automation can improve process speed accuracy and operational efficiency.

How Youll Make a Difference:

• Act as the primary marketing operations partner to the Inbound Sales team ensuring high-quality handoffs.
• Own day-to-day configuration troubleshooting and optimization of the marketing automation platform.
• Build and maintain workflows lifecycle automation and event-based logic supporting inbound and product-led growth.
• Own lead and PQL scoring models and routing logic to ensure fast accurate delivery to the right sales teams.
• Partner with Demand Generation and Web teams to capture and activate top-of-funnel signals (web product form behavioral).
• Support audience creation segmentation and funnel experimentation to improve conversion from first touch to sales-ready demand.
• Monitor inbound funnel performance and identify opportunities to improve volume quality speed and efficiency.
• Monitor handoff metrics (e.g. response time acceptance rates) and drive continuous improvement.
• Own core marketing system integrations with CRM and other GTM tools ensuring data accuracy and sync health.
• Manage a large and evolving marketing technology stack including tool setup integrations permissions troubleshooting vendor coordination and evaluation of new capabilities as needs evolve.
• Experiment with automation and AI-powered capabilities to reduce manual work and improve process speed accuracy and scalability.
  
  

Who You Are:

• 8 years of experience in marketing operations or GTM operations supporting inbound demand generation or PLG motions in a B2B environment.

• Hands-on experience managing marketing automation platforms including workflows lifecycle stages scoring and routing.
• Strong working knowledge of CRM concepts (leads contacts accounts opportunities) and how data flows across GTM systems.
• Comfortable working with funnel and handoff metrics (e.g. conversion rates response time acceptance rates) to drive operational improvements.
• Curious and practical about AI and automation with experience testing ways to improve process speed accuracy or scale.
• Highly organized execution-focused and comfortable operating in fast-moving ambiguous environments while owning outcomes end to end.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3 2025.

Please see the independent bias audit report covering our use of Covey here