Quality Assurance Analyst
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
If you have a passion for learning resolving issues ensuring high-quality outcomes and helping build programs from the ground up this role is for you.
- Installation Quality Specialist will work closely with the Installation Enablement team to support continuous improvements to installation quality and enablement. You will manage an internal queue of issues analyze installation data to identify trends and drive improvements and provide feedback and testing support for internal installation tools/systems as needed.
- This role will also support a new Quality Assurance (QA) program and assist in redefining how quality responsibilities operate across internal teams and external partners. You will conduct QA reviews of internal and partner-submitted work assess process adherence support SLA compliance and collaborate closely with partners IPMs and internal stakeholders to resolve lower-level quality issues. This position is ideal for self-driven proactive go-getters who thrive on generating ideas improving processes and helping build impactful programs from the ground up.
What are we looking for
- Looking for input on redefining roles
- Comfortable being externally facing
- Fielding lower-level quality issues with partners
- Internal and external interfacing (IPM Partner)
- Looking for go getters
- Help us build a QA program - Ideas and recommendations
- Driving improvement
Qualifications :
Core Skills
- Understanding of testing fundamentals (test cases defects expected vs. actual results)
- Comfortable working with multiple systems environments or data inputs
- Ability to stay organized in a fast-moving environment
- Proficiency with basic productivity tools (Excel Word task trackers ticket systems)
- Detail-oriented mindset with strong problem-solving capabilities
- Responsible self-driven and proactive work styleable to take initiative and follow through
- Excellent written communication skills for internal and external audiences
- Strong verbal communication skills for cross-functional and partner-facing interactions
- Process improvement mindset with the ability to help drive projects forward and identify efficiencies Interest in helping develop new processes and standards
- Process Improvement
- Documentation
- Collaboration and proactivity
- Analytical Skills
- Advanced English Communication Skills
Preferred Qualifications
- Experience supporting or performing quality assurance audit-style reviews or partner enablement
- Demonstrated ability to ideate build programs and contribute to continuous improvement
- Experience with installation or configuration workflows
- Exposure to QA methodologies or coursework
- Experience with tools like Jira/Azure DevOps
- Process documentation experience
Additional Information :
This is an 100% onsite position in our Torre Krystal Facilities (Bogotá)
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Test Cases
- SQL
- Quality Assurance
- Agile
- TFS
- Jira
- Software Testing
- Test Automation
- Cucumber
- QA/QC
- SDLC
- Selenium
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
