Managers in this role get to: Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets.
Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team.
Influence the Lives of Others: Coach and mentor Consultants providing feedback and performance management.
Keep Management Updated: Inform leadership on the latest trends of end-user customers and provide feedback to Ops Managers.
Define Sutherlands Reputation: Drive organizational initiatives within the team from time to time.
Qualifications :
Background in technology accounts.
Ability to think outside of traditional role to evaluate business implications.
Ability to interpret data identify trends and make suggestions for improvements.
Strong verbal and written communication skills; be able to communicate in a clear constructive and professional manner.
Demonstrated leadership skills; 12 years of experience as a Team Manager or Supervisor in technology accounts.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more