The Role:
At Moveworks were building the most advanced enterprise AI platform in the world combining generative LLMs agentic reasoning enterprise search and natural conversation into one cohesive product experience. Moveworks Enterprise Search helps employees find answers and content across the tools where work happens. A major driver of customer value is the breadth depth and reliability of our content integrationsconnectors to the systems that store the content that users depend on every day (docs tickets chats wikis storage CRM etc.) with strong governance and permissions fidelity.
As a Sr. Staff Product Manager you will be responsible for the market success of our content integrations portfolio: shaping the narrative ensuring deployments are repeatable enabling the field partnering with ecosystem vendors and driving adoption and growth.
What Youll Do:
- Develop deep customer and market understanding: segment needs competitive landscape and the real-world constraints of deploying integrations in large enterprises (security governance admin workflows change management).
- Help with defining and testing GA readiness for integrations: packaging documentation deployment guides support escalation paths and operational playbooks.
- Lead adoption efforts for new connectors and major integration capabilities including announcements release notes demo assets and internal enablement.
- Lead early access programs to gather feedback and validate new product capabilities.
- Serve as a primary advocate for the Voice of the Customer (VoC) within product engineering and leadership teams.
- Enable Sales/SE/CS/Support with talk tracks discovery questions ROI narratives competitive objections implementation checklists and troubleshooting guides.
- Define and drive adoption and success metrics for integrations.
- Bring field insights into product planning: translate voice-of-customer and deployment learnings into prioritized requirements and crisp acceptance criteria for inbound PMs.
- Manage community engagement and create content that drives interest and success.
Qualifications :
To succeed in this role you have:
- 10 years in Product Management Product Marketing Solutions or a hybrid PM/PMM roleideally with enterprise SaaS and platform/integration products.
- Demonstrated experience shipping and scaling integrations/connectors platform ecosystems or developer/admin-facing features.
- Strong understanding of enterprise deployment realities: SSO/OAuth/SAML permissions and ACLs data governance security reviews compliance and admin UX.
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- Ability to craft crisp narratives and practical enablement: you can write the pitch build the deck and equip teams to win.
- Comfort working cross-functionally with Sales SE CS Support Marketing Partnerships and Security/Legal.
- Analytical approach to adoption: you define metrics instrument success and make data-informed recommendations.
- Excellent written and verbal communication; ability to simplify complexity without losing technical truth.
- Strong sense of accountability with the ability to influence lead and execute effectively.
- Action-oriented mindset and motivation to deliver impactful outcomes.
For positions in this location we offer a base pay of $190900 - $334100 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
FD21
Additional Information :
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law.
All new employees hired in the United States are required to be fully vaccinated against COVID-19 subject to such exceptions as required by law. If hired you will be required to submit proof of full vaccination or have an approved accommodation by your start date. Visit our Candidate FAQ page to learn more.
If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at for assistance.
For positions requiring access to technical data subject to export control regulations including Export Administration Regulations (EAR) ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
Work Personas
Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote Flexible or Required in Office.
Required in Office
A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.
Flexible
A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state province region or country of employment.
Remote
A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state province region or country of employment.
Remote Work :
No
Employment Type :
Full-time
The Role:At Moveworks were building the most advanced enterprise AI platform in the world combining generative LLMs agentic reasoning enterprise search and natural conversation into one cohesive product experience. Moveworks Enterprise Search helps employees find answers and content across the tool...
The Role:
At Moveworks were building the most advanced enterprise AI platform in the world combining generative LLMs agentic reasoning enterprise search and natural conversation into one cohesive product experience. Moveworks Enterprise Search helps employees find answers and content across the tools where work happens. A major driver of customer value is the breadth depth and reliability of our content integrationsconnectors to the systems that store the content that users depend on every day (docs tickets chats wikis storage CRM etc.) with strong governance and permissions fidelity.
As a Sr. Staff Product Manager you will be responsible for the market success of our content integrations portfolio: shaping the narrative ensuring deployments are repeatable enabling the field partnering with ecosystem vendors and driving adoption and growth.
What Youll Do:
- Develop deep customer and market understanding: segment needs competitive landscape and the real-world constraints of deploying integrations in large enterprises (security governance admin workflows change management).
- Help with defining and testing GA readiness for integrations: packaging documentation deployment guides support escalation paths and operational playbooks.
- Lead adoption efforts for new connectors and major integration capabilities including announcements release notes demo assets and internal enablement.
- Lead early access programs to gather feedback and validate new product capabilities.
- Serve as a primary advocate for the Voice of the Customer (VoC) within product engineering and leadership teams.
- Enable Sales/SE/CS/Support with talk tracks discovery questions ROI narratives competitive objections implementation checklists and troubleshooting guides.
- Define and drive adoption and success metrics for integrations.
- Bring field insights into product planning: translate voice-of-customer and deployment learnings into prioritized requirements and crisp acceptance criteria for inbound PMs.
- Manage community engagement and create content that drives interest and success.
Qualifications :
To succeed in this role you have:
- 10 years in Product Management Product Marketing Solutions or a hybrid PM/PMM roleideally with enterprise SaaS and platform/integration products.
- Demonstrated experience shipping and scaling integrations/connectors platform ecosystems or developer/admin-facing features.
- Strong understanding of enterprise deployment realities: SSO/OAuth/SAML permissions and ACLs data governance security reviews compliance and admin UX.
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- Ability to craft crisp narratives and practical enablement: you can write the pitch build the deck and equip teams to win.
- Comfort working cross-functionally with Sales SE CS Support Marketing Partnerships and Security/Legal.
- Analytical approach to adoption: you define metrics instrument success and make data-informed recommendations.
- Excellent written and verbal communication; ability to simplify complexity without losing technical truth.
- Strong sense of accountability with the ability to influence lead and execute effectively.
- Action-oriented mindset and motivation to deliver impactful outcomes.
For positions in this location we offer a base pay of $190900 - $334100 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
FD21
Additional Information :
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law.
All new employees hired in the United States are required to be fully vaccinated against COVID-19 subject to such exceptions as required by law. If hired you will be required to submit proof of full vaccination or have an approved accommodation by your start date. Visit our Candidate FAQ page to learn more.
If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at for assistance.
For positions requiring access to technical data subject to export control regulations including Export Administration Regulations (EAR) ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
Work Personas
Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote Flexible or Required in Office.
Required in Office
A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.
Flexible
A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state province region or country of employment.
Remote
A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state province region or country of employment.
Remote Work :
No
Employment Type :
Full-time
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