Director of Quality
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
- Applications are considered on a rolling basis
- Vancouver
- On-site
Job Description
Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor residential and professional applications.
Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years and we are always striving for new ways to make boating easier safer and more enjoyable.
We are a journey of continuous growth now looking for our next star a passionate Director of Quality. This position reports to General Manager & Vice President with a dotted line to the Vice President of Quality and will work in Vancouver BC.
About the position
Dometic Marines headquarters are in Vancouver British Columbia in Canada. The facility develops and manufactures hydraulic electronic and combustion-based products.
As the Director of Quality you will be a member of Vancouvers Senior Leadership Team and are responsible for the facilitys quality and quality systems. The Director of Quality ensures that customer requirements are fully understood consistently met and routinely exceeded while driving long term improvements in product quality process capability and implementing and maintaining an integrated QMS (i.e. ISO 45001).
Your main responsibilities
Strategic Leadership
Develop and execute the organizations quality strategy to support long term business objectives.
Establish clear tactical and strategic goals to strengthen quality culture operational discipline and customer satisfaction.
Serve as the primary advocate for quality across the organization influencing decision making at all levels.
Quality Management System (QMS) Oversight
Ensure the Quality Management System is effectively implemented maintained and continuously improved.
Partner with managers supervisors and process owners to ensure they understand and fulfill their QMS responsibilities.
Lead internal and external audit activities ensuring compliance with relevant standards (e.g. ISO).
Customer Focus
Ensure customer requirements expectations and specifications are accurately captured and communicated throughout the organization.
Monitor customer satisfaction metrics and lead cross functional efforts to address gaps or emerging issues.
Build strong relationships with customers acting as a key point of contact for quality related matters.
Continuous Improvement & Problem Solving
Champion quality improvement initiatives using structured methodologies (e.g. Lean Six Sigma root cause analysis).
Drive reduction in defects scrap rework and warranty claims through data driven decision making.
Lead cross functional teams to identify systemic issues and implement sustainable corrective and preventive actions.
Team Leadership & Development
Lead mentor and develop the Quality team to ensure strong technical capability and leadership bench strength.
Foster a culture of accountability collaboration and proactive problem solving.
Promote training and development programs that elevate quality awareness across the organization.
Performance Management
Establish and monitor key quality metrics reporting performance to senior leadership.
Use data analytics to identify trends risks and opportunities for improvement.
Ensure quality considerations are integrated into new product introductions process changes and operational planning.
What do we offer
You are offered an interesting role in a dynamic fast paced and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous which gives you great possibilities to evolve with the company.
- Medical/Dental/Vision Insurance
- Employee Assistance Program (EAP)
- Disability insurance (STD/LTD)
- Retirement Programs (RSP and Company Pension Plan)
- Paid Vacation
- Statutory Holidays
- Free on-site parking
- Paid maternity/paternity leave
- Tuition and Professional Designation dues assistance
- Employee discounts on our incredible products
- Company events
- Opportunities to make an impact
Required Experience:
Director
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
About the company Dometic is a global outdoor tech company on a mission to make mobile living easy. Leveraging our core expertise in cooling, heating, power & electronics, mobility, and space optimization, we empower more people to connect with nature and elevate their sense of freedo ... View more
