We are seeking a highly organized proactive Director of Operations to lead the day-to-day operational performance of a fast-growing real estate team. This role serves as the operational hub of the organization supporting agent productivity managing onboarding assisting with recruiting processes and overseeing the transaction coordination department.
The ideal candidate has strong real estate operations experience excels at communication and thrives in a fast-paced people-focused environment.
Operations & Agent Support
- Serve as the primary operational resource for agents and staff
- Answer agent questions and troubleshoot workflow systems and process issues
- Implement and maintain operational systems that support agent productivity
- Identify inefficiencies and drive process improvements
Onboarding & Training Support
- Manage the onboarding process for new agents and staff
- Coordinate training schedules materials and system setup
- Ensure new hires integrate quickly and successfully into team systems and culture
Recruiting & Hiring Support
- Conduct initial screening calls with prospective agents
- Schedule and coordinate interviews
- Follow up with recruiting leads and maintain communication pipelines
- Support recruiting events and pipeline tracking
Transaction Coordination Leadership
- Manage and supervise the Transaction Coordination (TC) department
- Ensure compliance accuracy and timeliness of all transactions
- Monitor contract-to-close workflows and service standards
- Develop procedures and performance metrics for the TC team
Team Performance & Communication
- Support leadership with reporting and operational insights
- Facilitate internal communication between agents leadership and support staff
- Help maintain a positive professional and accountable team culture
- 3 years of experience in real estate operations transaction management or team leadership
- Strong understanding of residential real estate sales workflow
- Experience managing or working with transaction coordination processes
- Excellent communication and interpersonal skills
- Highly organized with strong attention to detail
- Comfortable handling multiple priorities in a fast-paced environment
- Experience supporting recruiting or hiring processes preferred
Required Experience:
Director
We are seeking a highly organized proactive Director of Operations to lead the day-to-day operational performance of a fast-growing real estate team. This role serves as the operational hub of the organization supporting agent productivity managing onboarding assisting with recruiting processes and...
We are seeking a highly organized proactive Director of Operations to lead the day-to-day operational performance of a fast-growing real estate team. This role serves as the operational hub of the organization supporting agent productivity managing onboarding assisting with recruiting processes and overseeing the transaction coordination department.
The ideal candidate has strong real estate operations experience excels at communication and thrives in a fast-paced people-focused environment.
Operations & Agent Support
- Serve as the primary operational resource for agents and staff
- Answer agent questions and troubleshoot workflow systems and process issues
- Implement and maintain operational systems that support agent productivity
- Identify inefficiencies and drive process improvements
Onboarding & Training Support
- Manage the onboarding process for new agents and staff
- Coordinate training schedules materials and system setup
- Ensure new hires integrate quickly and successfully into team systems and culture
Recruiting & Hiring Support
- Conduct initial screening calls with prospective agents
- Schedule and coordinate interviews
- Follow up with recruiting leads and maintain communication pipelines
- Support recruiting events and pipeline tracking
Transaction Coordination Leadership
- Manage and supervise the Transaction Coordination (TC) department
- Ensure compliance accuracy and timeliness of all transactions
- Monitor contract-to-close workflows and service standards
- Develop procedures and performance metrics for the TC team
Team Performance & Communication
- Support leadership with reporting and operational insights
- Facilitate internal communication between agents leadership and support staff
- Help maintain a positive professional and accountable team culture
- 3 years of experience in real estate operations transaction management or team leadership
- Strong understanding of residential real estate sales workflow
- Experience managing or working with transaction coordination processes
- Excellent communication and interpersonal skills
- Highly organized with strong attention to detail
- Comfortable handling multiple priorities in a fast-paced environment
- Experience supporting recruiting or hiring processes preferred
Required Experience:
Director
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