Site Account Manager
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Job Location:
Monthly Salary:
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a commercially strong relationship-driven Site Account Manager to manage and grow strategic top-tier mining customer accounts across the ASEA Service Business Line.
This role is the primary FLS representative at nominated customer sites responsible for protecting installed base revenue while driving growth across parts consumables field service rebuilds upgrades digital solutions and technical offerings.
Key Responsibilities
Account Ownership & Relationship Management
Act as the single commercial point of contact for all Service Business Line activities at site
Build maintain and strengthen long-term relationships with site leadership maintenance planning and procurement teams
Champion the Voice of the Customer internally to ensure alignment across sales contracts and operations
Lead regular customer meetings performance reviews and informal engagement sessions
Ensure responsiveness and coordination of quotes orders technical information and commercial discussions
Strategic Account Development
Develop detailed site-specific account plans aligned to customer production targets and lifecycle needs
Identify short- medium- and long-term growth opportunities across the installed base
Monitor competitor activity and proactively position FLS solutions
Increase market share through targeted campaigns rebuild strategies and upgrade pathways
Sales Execution & Deal Management
Lead the full sales cycle from opportunity identification through to order intake
Prepare and deliver high-quality proposals RFP responses and value-based presentations
Negotiate commercial terms in line with company guidelines
Drive order conversion and ensure timely follow-up of all opportunities
Financial & Performance Accountability
Own revenue order intake margin and profitability for nominated accounts
Manage pipeline development and forecasting accuracy
Deliver against annual budget and maximise profitable volume
Maintain accurate CRM records including win/loss analysis and activity tracking
Provide regular performance updates to Regional Sales Lead and internal stakeholders
Cross-Functional Collaboration
Work closely with CRRs GBLMs Contract Managers and Service teams to ensure seamless execution
Coordinate internally to resolve customer disputes delivery delays or technical challenges
Support forecasting discussions with customer planning teams
Contribute to regional strategy discussions and continuous improvement initiatives
What You Bring
Experience in mining or mineral processing environments
Background in site-based account management technical sales or service sales
Strong commercial acumen with proven ability to deliver revenue targets
Excellent stakeholder engagement and negotiation skills
Ability to work autonomously in a customer-facing role while navigating a matrix organisation
Proficiency in CRM systems and Microsoft Office
You are proactive commercially disciplined relationship-focused and comfortable spending significant time onsite building trusted partnerships.
What we offer
Competitive remuneration package.
Work from home options available.
Flexible start and finish times.
Job security in a volatile market FLSmidth has 140 years of successful operation within a global environment.
Development and training within a respected global OEM company.
Access to salary packaging options to allow you to maximise your after-tax income.
Employee Assistance Program for employees and immediate family.
Purchased annual leave options.
Involvement with community and charity initiatives.
As an equal opportunity employer FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are the stronger our team is.
Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.
Candidates will be contacted by email. No recruiters and unsolicited agency referrals please.
Required Experience:
Manager
Key Skills
- Computer Skills
- Lean
- Management Experience
- Process Improvement
- Warehouse Distribution Experience
- OSHA
- Process Management
- Training & Development
- LIHTC
- Leadership Experience
- Property Management
- Supervising Experience
About Company
FLSmidth is the full flowsheet technology and service supplier to the global mining and cement industries.
