Business-Support-Specialist The Woodlands, TX

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Summary:

At Entergy we power life today and for future generations. That means we do more than provide electricity for our customers and communities. Were listening so we can continue to better serve better support and better build the future together. As the Business Support Specialist youll play a key role for some of our most strategic customers. This role offers a unique opportunity to build lasting partnerships and make a meaningful impact on our customers and stakeholders success.



This position offers strategic and operational support to the departments leadership project managers and industrial account executives. Responsibilities include conducting marketing analysis to identify customer growth opportunities coordinating logistics for customer meetings and supporting departmental projects. Duties also include managing correspondence documents and presentations. The role requires collaboration with internal teams to ensure service reliability building long-term customer relationships promoting utility programs and services and working on efficiency and sustainability initiatives. Additional responsibilities involve organizing events maintaining workflows and facilitating the execution of agreements and contracts.



Job Duties & Responsibilities:

Provide support to leadership project managers and industrial account executives with a variety of support tasks and time-sensitive activities.
Supports the economic development team through marketing analysis to provide data and insights related to customer needs and future opportunities that support Entergy Texass growth strategy.
Coordinates logistics and materials for meetings with industrial customers and external clients.
Support departmental projects and provide general administrative assistance.
Manage correspondence and routine documents and presentations given minimal direction. Prepare documents spreadsheets presentations newsletters interoffice correspondence and copies.
Perform support related tasks and activities that align with the revenue growth strategies of the market they serve.
Build and support long-term partnerships to improve customer satisfaction loyalty and expansion.
Collaborate with customers to identify efficiency upgrades process improvements and sustainability initiatives.
Confirm completion of tasks and resolve any outstanding items promptly especially those that are time-sensitive such as contractual requests RFIs and regulatory inquiries.
Supports the execution of agreements/contracts and maintaining repository of the agreements.
Promote utility programs products and services including electrification demand response distributed generation and renewable energy offerings.
Partner and collaborate with internal teams (engineering operations metering billing) to ensure service reliability and timely response to outages or quality issues.
Ability to interface with all levels of management including executives.
Track project announcements capex and jobs for economic project developments across the region
Attend business recruitment events conferences and local council meetings
Coordinate with Special Projects team on promotional and marketing materials