Analyst Quality Engineering – Automation & AI

Job Description:

R-98408 Analyst Quality Engineering Automation & GenAI

Overview

Join the Agent Assist (Salesforce) automation team to build maintain and extend end-to-end automated test suites for Web API and mobile flows. Work closely with developers QA and DevOps to keep CI/CD pipelines and reporting reliable.

Key Responsibilities

• Should have proven track-record in implementing GenAI use casesin Automation testing to improve overall efficiency
• Designoptimize and evaluate prompts for LLMs to achieve precise and contextuallyappropriate outputsacross diverse use cases
• Architect and implement dynamic context management strategies including session memory retrieval-augmented generation and user personalization to enhance agent performance.
• Integrate fine-tune and orchestrate LLMs within automation frameworks
• Build and manage complex conversational and agent workflows using frameworks likeLang Graphto support multi-agent or multi-step solutions.
• Implement testing monitoring and evaluation pipelines to continuously improve prompt effectiveness context handling and overall agent performance.
• Design implement and maintain automated test cases using Robot Framework and Python for Web API and mobile (Appium) test suites.
• Create and maintain mobile automation scripts (Appium) for iPad test scenarios and troubleshoot device/session issues.
• Develop and maintain CI/CD pipeline scripts (Jenkins GitHub Actions) to run collect and publish test results and reports.
• Integrate and manage test reporting (Robot reports HTML email templates artifacts) and automate post-build steps.
• Implement API tests (Playwright Request API or Python HTTP clients) and combine APIUI flows where needed.
• Triage automation failures debug flaky tests and coordinate with product/dev teams to resolve CDEX/blocker items.
• Write clear maintainable test utilities fixtures and helper libraries; enforce test data handling and tagging strategy.
• Mentor junior automation engineers and participate in sprint planning retrospectives and code reviews.

Required Skills & Experience

- 4 years professional experience in test automation or software QA.

- Strong proficiency in Python and Robot Framework or Selenium with Java/Python or Playwright.

- Hands-on experience with Appium for mobile automation (iOS/iPad).

- Experience writing/maintaining Jenkins pipelines and GitHub Actions workflows.

- Familiar with API testing (requests Playwright Request API or similar) and JSON/XML validation.

- Solid knowledge of CI/CD test reporting artifact management and automated email notifications.

- Comfortable debugging build failures shell scripting and reading/modifying Groovy pipeline scripts.

- Basic understanding of SCM tools like GitHub GitLab or SVN and project management tools like JIRA Zephyretc.

- Good communication skills and experience collaborating across QA DevOps and engineering teams.

Nice-to-have

- Experience with Playwright (Python) for API or UI tests.

- Prior exposure to enterprise proxies HAR recording and test parallelization.

- Experience with test flakiness analysis and reliability engineering for tests.

- Prior work experience with Salesforce automation.

Tools & Technologies

- Selenium or Playwright Robot Framework Appium Python or any other automation framework GitHub.

- Having exposure to Jenkins (Groovy pipelines) as pipeline and GitHub Actions.

Additional information (if any): Willing to work in Shift Duties Willingness to learn is very important as AT&T offers excellent environment to learn Digital Transformation skills such as cloud etc.

Certification: Good to have Automation Testing Certifications

Education Qualification: Bachelors/ Masters degree in computer science or related fields

Weekly Hours:

Time Type:

Location:

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.