Ignite Your Future:
As an Engineering Manager at QAD you will lead an agile engineering team responsible for designing building and delivering highquality software. You will combine handson technical understanding with people leadership helping engineers do their best work while delivering meaningful business outcomes.
Active use of AI-native development workflows Cursor Claude Code and CodeRabbit or equivalent is a baseline requirement not a nice-to-have. We treat AI augmentation as the standard engineering operating model. Leaders are expected to use these tools personally set norms for their teams and demonstrate that AI tooling raises the output of their entire squad. Candidates who view AI tools as optional or experimental are not the right fit for this organization.
The Mission: What Youll Be Building
You will guide a team building features and services across QADs adaptive cloudnative platform contributing directly to customerfacing capabilities and platform foundations.
Track Lead for org-wide production stability observability and reliability spanning all five engineering tracks.
Your Impact/ What you will be doing:
Own the full observability stack: OpenTelemetry Prometheus Grafana distributed tracing and log aggregation
Define SLOs for every critical service across the ERA platform and own alerting frameworks
Lead incident management: detection escalation resolution and post-mortem culture
Build AI-native monitoring workflows alert triage runbook generation and anomaly detection
Own cloud cost observability and per-team/per-service cost attribution dashboards
Qualifications :
What we are looking for
6 years in SRE platform or infrastructure engineering with at least 2 years in a leadership role
Expert in observability system design: OpenTelemetry Prometheus Grafana and distributed tracing at scale
Has owned org-wide on-call rotations reliability reviews and post-mortem processes
FinOps or cloud cost optimization background
Chaos engineering experience (Chaos Monkey Gremlin or equivalent)
Experience monitoring LLM systems: token usage inference cost and latency observability
The Mindset:
People-Centered Leader: Cares deeply about team health growth and inclusion.
Execution-Oriented: Focuses on delivering value consistently and reliably.
Technically Curious: Continuously builds technical depth to better support the team.
Accountable Owner: Takes responsibility for commitments and outcomes.
Collaborative: Works openly with Product QA and peer teams.
Additional Information :
Why QAD
Youll be shaping the future of intelligent manufacturing platforms at global scaleworking with ambitious leaders modern cloud technologies and AIdriven innovation that delivers realworld impact.
Company Description:
QAD is redefining manufacturing and supply chains through its intelligent adaptive platform that connects people processes and data into a single System of Action. With three core pillars Redzone (frontline empowerment) Adaptive Applications (the intelligent backbone) and Champion AI (Agentic AI for manufacturing) QAD Redzone helps manufacturers operate with Champion Pace achieving measurable productivity resilience and growth in just 90 days.
QAD is committed to ensuring that every employee feels they work in an environment that values their contributions respects their unique perspectives and provides opportunities for growth regardless of background. QADs DEI program is driving higher levels of diversity equity and inclusion so that employees can bring their whole self to work.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
About QAD:
QAD Redzone is redefining manufacturing and supply chains through its intelligent adaptive platform that connects people processes and data into a single System of Action. With three core pillars Redzone (frontline empowerment) Adaptive Applications (the intelligent backbone) and Champion AI (Agentic AI for manufacturing) QAD Redzone helps manufacturers operate with Champion Pace achieving measurable productivity resilience and growth in just 90 days.
QAD is committed to ensuring that every employee feels they work in an environment that values their contributions respects their unique perspectives and provides opportunities for growth regardless of background. QADs DEI program is driving higher levels of diversity equity and inclusion so that employees can bring their whole self to work.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Remote Work :
No
Employment Type :
Full-time
QAD is a virtual first company. While the job postings below indicate a city, state and country, the successful candidate can be located anywhere in the country listed on the job posting. Your primary work location at QAD will be virtual / working from home, with occasional travel int ... View more