Program Manager

Corporate Profile

SyBridgeTechnologies wasestablishedin 2019 by Crestview Partners to create a global technology leader that provides value-added design and manufacturing solutions across multiple the combination of 15acquisitions made to combinedifferent productsservicesand technologies into a singular technology-enabled based in Southfield Michigan and has20locations throughoutNorth AmericaEuropeandAsia. For more information please visit.

Position Summary

In support of the Mission Vision and Values ofSyBridgeTechnologies Group of Companies the Program Manageris responsible foradministrativelymaintainingand organizing customer accounts withan expertisein the injection mold industry. Reporting to the General Manager the Program Manager ensures the team meets or exceeds all goals andobjectives
required
fromthis department.

KeyResponsibilities

• Maintain knowledge of the status and progress of required molds going through engineering and the manufacturing floor

• Highlight quality and delivery issues to the necessary departments and work to correct issues with team

• Work with the Junior Program Managers and Account / Program Team Leader to provide all related information to the General ManagerSyBridgeManagement Team

• Develop a good working knowledge of customers standards and expectations to properly line up internal staff

• Assure product design meets internal/external specifications by following the work order throughout the company

• Assist the Business Development Manager team with feasibility meetings and kick offs asrequired

• Ensure all paperwork is correct verifying that purchase orders and quotes are correct and match

• Assist the Program Manager and Account / Program Team Leader tomaintainthe design and build process of a program from theinitialquotation through to final delivery making changes as required by the customer

• Work closely with Program Managers Account / Program TeamLeaderand/or Business Development Manager as a team on customer accounts

• Offer support for new build quotes to the Estimating Department for completion asrequired

• Track andmonitorcustomers purchase orders with theassistanceof the Accounts Receivable department as well as monitor and track outstanding payments from customers

• Understand and present the company as a global provider to new clients whilemaintaininga firm knowledge of each locations capability

• Maintainsafe operations by keeping work area clean and organized and by adhering to safety procedures and regulations

• Travel whenrequired

• Other duties as assigned or whenrequiredfor this position

• Participate in required meetings and training asrequired

• Follow timelinesestablishedby the Program Managers and Account / Program Team Leaders to effectively organize resources and ensure that customers consistently are given priority

• Schedule tool tryouts if required by the customer

• Liaison with customerpurchasingand engineering

• Regularly communicate new product launches and service opportunities special developments information or feedback gathered through field activity toappropriate companystaff

• Lead engineering changes through the Production Supervisor

• Lead internal and customer design reviews and ensure bothSyBridgeand customer documentation is completed

• Lead internal and external tryouts

• Track and ensure specified molds achieve all key milestone dates and communicate to the Account / Program Team Leader and/or Business Development Manager should problems arise

• Update work orders and distribute to the mold making leaders and required departments

• Provide coverage for the Program Manager and/or Business Development Manager by responding to customers needs via phone or email

Qualifications

• Certification or College Degree or Equivalent Experience

• Minimum 10years experiencein the Plastic Injection Mold Making industry

• Computer proficient in Microsoft Office Suite including Microsoft Project

• Unigraphics training or experience a Plus

• Experience in injection mold design and/or manufacturing

• Experience in injection molding is an asset

• Strong attention to detail and analytical skills

• Strong interpersonal communication and relationship building skills

• Proficient in time management written and verbal communication skills

• Excellent organizational and planning skills

• Ability to perform under pressure and work independently

• Ability to prioritize tasks and meet tight deadlines asrequired

• Successful applicants willbe requiredto complete a background check

• This position will require prolonged computer use and sitting for periods of time.

Our commitment to you

SyBridge Technologies is an Equal Opportunity Employer and prohibits Discrimination and Harassment of any kind. We are committed to the attitude of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at SyBridge are based on business needs job requirements and individual qualifications without regard to race color religion or belief sex sexual orientation gender identity National origin veteran or disability status family or parental status or any other status protected by the laws or regulations in the locations where we operate. SyBridge encourages applicants of all ages.

This position will require prolonged computer use and sitting for periods of accordance with Americans with Disabilities Act (ADA) SyBridge Technologies will provide accommodations when requested by the employee. When the employee becomes aware of any disabilities that would affect them from performing their duties they will advise SyBridge Technologies if accommodation is required.

Required Experience:

Manager