Private Pay Billing Specialist

Twinsburg, OH - USA

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Responsibilities:

Performs collection efforts on all outstanding balances designated as a private pay balance in the clients accounts receivable system.
Identifies issues related to census correction cash application postings and adjustment activity.
Reviews and creates refund and write off adjustment batches.
Generates and creates billing statements per established timeline identified by the client.
Responds to resident billing inquiries including but not limited to phone calls email interaction and mailed requests.
Follows all established Richter Policy and Procedures.
Documents in clients billing system collection activity and efforts for resolution.
Reviews delinquent accounts and generates collection letters or manual statements.
Performs resident account analysis for validation of accurate balance.
Escalates issues preventing collections of balances due to client representative and management staff.
Participates in Private Pay AR calls as deemed necessary by management staff.
Participates in daily team huddles and individual touchpoints with management staff as designated.
Performs other duties as assigned.

Qualifications:

High School Diploma required College degree preferred
Minimum two years of billing and collections experience post-acute care preferred
Knowledgeable of Medicare and Medicaid requirements procedures as well as laws regulations and guidelines that pertain to healthcare providers
Ability to tactfully approach team members other staff residents of client facilities family members visitors government agencies and the general public
Proficient organizational and follow up skills
Strong critical thinking skills
Point Click Care experience preferred
Experience working within CRM and EHR software preferred but not required

Requirements:

Must be able to remain in a stationary position for long periods of time including neck rotation and sitting for long periods of time.
Constantly operates a computer and other office productivity machinery.
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Required Experience:

Job Responsibilities:Performs collection efforts on all outstanding balances designated as a private pay balance in the clients accounts receivable system.Identifies issues related to census correction cash application postings and adjustment activity.Reviews and creates refund and write off adjustm...

Job Responsibilities:

Performs collection efforts on all outstanding balances designated as a private pay balance in the clients accounts receivable system.
Identifies issues related to census correction cash application postings and adjustment activity.
Reviews and creates refund and write off adjustment batches.
Generates and creates billing statements per established timeline identified by the client.
Responds to resident billing inquiries including but not limited to phone calls email interaction and mailed requests.
Follows all established Richter Policy and Procedures.
Documents in clients billing system collection activity and efforts for resolution.
Reviews delinquent accounts and generates collection letters or manual statements.
Performs resident account analysis for validation of accurate balance.
Escalates issues preventing collections of balances due to client representative and management staff.
Participates in Private Pay AR calls as deemed necessary by management staff.
Participates in daily team huddles and individual touchpoints with management staff as designated.
Performs other duties as assigned.

Qualifications:

High School Diploma required College degree preferred
Minimum two years of billing and collections experience post-acute care preferred
Knowledgeable of Medicare and Medicaid requirements procedures as well as laws regulations and guidelines that pertain to healthcare providers
Ability to tactfully approach team members other staff residents of client facilities family members visitors government agencies and the general public
Proficient organizational and follow up skills
Strong critical thinking skills
Point Click Care experience preferred
Experience working within CRM and EHR software preferred but not required

Requirements:

Must be able to remain in a stationary position for long periods of time including neck rotation and sitting for long periods of time.
Constantly operates a computer and other office productivity machinery.
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Required Experience: