Client Director, Omnishopper Insights

As a Client Director youll work closely with Client Managers ACMs and Analysts providing guidance and coaching as they support clients in analyzing data using NIQ tools and services. Youll help ensure work is delivered in line with NIQ standards and service models enabling clients to gain insights on industries markets and consumers to inform business decisions. Responsible for driving NIQs CS Industry Insights mission for their team through the delivery of Thought Leadership and accountable for the on-target delivery of team KPIs. 

Responsibilities 

• Work closely with junior and senior analytics associates offering coaching and guidance to support strong performance and continued professional development. 
• Own the CS Industry Insights mission for the team through the consistent delivery of Thought Leadership. 
• Ensure the team meets all relevant KPIs and success metrics. 
• Partner closely with the Account Lead to transform the customer experience across all clients served by the team. 
• Drive execution of the Service Model and Joint Business Plans (JBPs) with rigor and consistency. 
• Ensure timely and successful completion of the Academy by all team members fostering strong probing skills to uncover critical business questions and holding the team accountable for delivering insights aligned with Academy learnings. 
• Continuously coach the team in selecting and visualizing the most relevant data to develop strategically impactful presentations filled with insights and proactive recommendations. 
• Guide the team in managing client expectations around project scoping prioritization time management and adherence to JBP priorities. 
• Demonstrate and instill strong question-probing skills to uncover the most important business questions for clients. 
• Lead generation: Maintain deep fluency in the full NIQ portfolioincluding incremental offeringsand identify create and convert opportunities into incremental sales through strong client relationships and partnerships with Consultants. 
• Proactively partner with senior stakeholders to anticipate and remove potential roadblocks. 
• Drive customer satisfaction by ensuring the delivery of best-in-class analyses and impactful insights. 
• Act as NIQ multilingual (across all data assets) strategist and team leader embedding a consumer-driven marketing culture. 
• Provoke deeper client inquiry into consumer behavior and generate CPS leads 
• Discuss international market use case needs to pursue a global win-back by showcasing NIQs superior CPS proposition. 
• Leverage CPS insights to inform pricing assortment and promotional strategies in response to consumer behavior shifts. 

Expanded Strategic Responsibilities 

• Omnishopper Expertise: Demonstrate advanced proficiency in NIQs Omnishopper solution with a strong ability to integrate Omnishopper assets across the broader NIQ ecosystem to deliver cohesive cross-solution insights. 
• Large-Scale Deployment Leadership: Play a pivotal role in the deployment of large-scale user bases (400) including training use case exploration and thorough vetting of transition needs previously fulfilled by other vendors. 
• Panel Fluency: Exhibit deep fluency in panel data to accurately interpret client requirements and strategically pair them with the most relevant NIQ solutions. 

Qualifications :

• 10 years of experience in the CPG industry and/or related fields such as sales category management or market research. 
• Prior experience with NIQ or comparable analytics solutions including POS and Panel data. 
• Demonstrated success in leading and coaching teams. 
• Strong analytical mindset and excellent numerical skills. 
• Digital fluency and ability to quickly learn new concepts tools and analytical approaches. 
• Ability to incorporate deep industry knowledge and Thought Leadership into client-facing analyses. 
• Proficiency in pulling analyzing and integrating all relevant NIQ data sources (RMS Homescan Omni Spectra etc.). 
• Skilled in utilizing Discover and resolving client concerns to drive tool adoption. 
• Ability to coach others in data analysis and effective use of NIQ tools. 
• Proven ability to use panel data to drive strategic conversations with senior stakeholders. 
• Experience applying consumer behavior insights to solve complex business challenges and uncover growth opportunities. 

#LI-Hybrid

Additional Information :

This role has a market-competitive salary with an anticipated base compensation of the following range: $11000 - $153000. Actual salaries will vary depending on a candidates experience qualifications skills and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment comprehensive health insurance industry-leading parental leave life insurance education support and more. 

US Benefits

• Comprehensive healthcare plan (medical Rx dental and vision).
• Flexible spending accounts and a Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.
• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process including résumé screening candidate assessments interview scheduling job matching communication support and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQs principles of fairness transparency human oversight and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions require accommodations or wish to request human review were permitted by law please contact your local HR representative. For more information please visit NIQs AI Safety Policies and Guiding Principles: NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the  Work :

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Employment Type :

Full-time