Director, Partner Solution Consulting APAC

The Opportunity

Lead Partner Solution Consulting for APAC transforming how our partner ecosystem delivers AI-first solutions through exceptional pre-sales execution and strategic co-innovation. Youll build and scale a team of solution architects who drive revenue through technical excellence while building reusable capabilities that compound partner success across the region.

This role balances operational pre-sales excellencesupporting partners with technical discovery solution validation and deal accelerationwith strategic capability building through reference architectures validated accelerators and AI-led co-innovation. Youll lead Partner Solutions Advisors AI Solution Architects and other roles as needed in support of Global SIs Regional Partners Managed Services Providers Hyperscalers and Tech Partners.

Shape how the worlds leading enterprises adopt AI-powered workflow platforms through our partner ecosystem. Build the pre-sales excellence and strategic capabilities that make ServiceNow the workflow engine of the enterprise AI market. This is an opportunity to architect an ecosystem that transforms how work gets done across one of the worlds most dynamic regions.

What Youll Do

Pre-Sales Excellence & Revenue Impact

• Lead high-performing pre-sales team supporting partner-led opportunities with technical discovery proof-of-concepts architectural validation and competitive positioning that accelerates deal closure and expands NNACV
• Drive executive briefings and solution workshops that convert technical capabilities into qualified pipeline and strategic customer engagements
• Deploy team strategically across high-value opportunities balancing immediate deal support with long-term partner capability building to maximize business impact
• Ensure partners experience responsive world-class technical support that strengthens ServiceNow positioning and accelerates partner-sourced revenue

Strategic Partner Development & Co-Innovation

• Drive AI-first co-innovation at scale orchestrating reference architecture development validated accelerator creation and industry-specific solution standardization with APAC partners
• Build strategic relationships with partner C-suite (CAIO CDO CTO) to shape practice investments solution strategies and ServiceNow platform adoption roadmaps
• Accelerate partner maturity through targeted enablement mentorship and capability-building programs that increase self-sufficiency and solution quality
• Establish APAC as a center of excellence for industry-specific partner solutions leveraging regional market dynamics and vertical strengths

Leadership & Operational Excellence

• Build inspire and develop diverse team of solution architects establishing clear career paths succession plans and talent pipelines to support regional growth
• Translate GPC strategy into actionable APAC execution plans maintaining strong alignment with Partner Management Sales leadership and cross-functional stakeholders
• Drive operational efficiency through disciplined resource allocation AI-leveraged automation and clear responsibility frameworks that eliminate friction and optimize collaboration
• Manage team performance hiring budget oversight strategic fund allocation and business metrics with accountability for partner satisfaction and revenue outcomes

Qualifications :

What You Bring

• 15 years building or leading pre-sales solution consulting or professional services organizations with demonstrated success in partner ecosystem contexts
• 10 years second-line leadership building and scaling front-line teams across diverse geographies with strong coaching and talent development capabilities
• Deep technical expertise in enterprise platforms cloud architectures and AI/ML technologies with ability to engage credibly in complex solution discussions and translate capabilities into business value
• Extensive experience with Global SIs Regional Partners Managed Services Providers and Technology Partners understanding their business models GTM motions and co-innovation requirements
• Proven track record driving revenue growth through partner channels with measurable pipeline generation deal velocity improvement and win rate impact
• Executive presence and communication skills engaging C-level stakeholders presenting to large audiences and building strategic relationships across organizational boundaries
• Deep understanding of APAC market dynamics cultural nuances and business practices with ability to operate effectively across the regions diverse markets
• Structured organized leadership style with focus on team enablement clear goal-setting and delivering measurable business outcomes through people development

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. 

Remote Work :

No

Employment Type :

Full-time