Duty Manager (MFX)
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
As a Duty Manager you will:
- Act as the go-to leader onsite ensuring smooth daily operations
- Be present in public areas leading by example and resolving guest issues promptly
- Supervise the shift and support all departments especially Reception F&B and Housekeeping coordination
- Support the team in busy periods helping with check-ins breakfast service bar operations or back-office tasks
- Lead and motivate the team to deliver exceptional service
- Monitor guest feedback and handle escalations with professionalism
- Ensure safety cleanliness and service standards are maintained
- Be part of the Duty Management rota including early late and weekend shifts
Qualifications :
Were looking for someone who:
- Has previous experience in a hotel Front Office or F&B role ideally in a supervisory or team leader capacity
- Is confident approachable and hands-on
- Can multitask and remain calm under pressure
- Is tech-savvy and familiar with hotel systems (Opera Cloud experience is a bonus)
- Understands the basics of health & safety and GDPR procedures
- Has strong communication skills and is fluent in English (other languages are a plus)
- Has the right to work in the UK and is flexible to work different shifts based on business needs
Additional Information :
By joining Ibis Budget London Heathrow Central you become part of the Accor global network offering endless opportunities to grow learn and shape your future.
We are an inclusive employer committed to diversity equality and creating a workplace where everyone feels they belong.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- stock management
- Employee Relations
- Leadership skills
- Data Collection
- Management Experience
- Microsoft Outlook
- Warehouse Management
- Business Management
- Rota Management
- Leadership Experience
- Supervising Experience
- MRP
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
