Operations Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Were looking for a highly organized and detail-oriented Operations Manager to join our team in Damman United this pivotal role you will oversee the day-to-day operations of our organization ensuring seamless execution of processes exceptional customer experiences and optimal team performance. This is a hands-on position that requires a strategic thinker who can balance operational excellence with people leadership while maintaining transparency and fostering a collaborative work environment.
**Daily Operational Management:**
- Oversee daily opening and closing procedures ensuring all systems and facilities are ready for operation
- Manage staff scheduling attendance tracking and shift coordination while handling call-ins absences and last-minute adjustments
- Train supervise and support team members to maintain high performance standards and professional behavior
- Conduct regular safety and security checks to ensure a secure and compliant work environment
- Handle incident management including addressing concerns resolving complaints and managing emergencies with composure and decisiveness
**Inventory and Vendor Management:**
- Oversee inventory management across all operational areas ensuring optimal stock levels and minimal wastage
- Coordinate with suppliers for ordering deliveries and invoice follow-up to ensure timely replenishment and quality control
- Perform quality checks on received goods and maintain accurate documentation for payment processing
- Manage petty cash and expense logging with meticulous attention to detail
**Administrative and Compliance:**
- Coordinate with external accounting and service providers for bookkeeping compliance filings and audit preparation
- Analyze operational metrics and key performance indicators (KPIs) to identify trends and opportunities for improvement
- Develop and implement process improvements to enhance efficiency and reduce operational costs
- Maintain transparent communication with internal teams and external stakeholders regarding operational status and challenges
**Strategic Operations:**
- Identify and mitigate operational risks while ensuring adherence to organizational policies and regulatory requirements
- Lead continuous improvement initiatives and implement best practices across all operational areas
- Prepare detailed reports and presentations on operational performance for senior management
- Foster a supportive and inclusive team culture that encourages collaboration and professional development
Qualifications :
**Required Qualifications:**
- Proven experience in operations management within hospitality retail entertainment or similar customer-facing environments
- Strong people management and team leadership skills with the ability to motivate and develop staff
- Excellent organizational and time management abilities with demonstrated attention to detail
- Strong problem-solving skills and a solutions-driven approach to operational challenges
- Proficiency in analyzing data and tracking performance metrics to drive decision-making
- Excellent communication skills in English both written and verbal
- Demonstrated ability to remain calm under pressure and adapt to changing circumstances
- Willingness to work flexible hours including weekends holidays and peak operational periods
- Onsite presence and availability as required for the role
**Preferred Qualifications:**
- Experience coordinating with government platforms regulatory bodies and external service providers
- Financial acumen and experience with budget management and cost control
- Proficiency with point-of-sale (POS) systems and operational management software
- Project management experience and familiarity with process improvement methodologies
- Background in vendor and supplier relationship management
- Experience in risk management and compliance within a regulated environment
- Certification in operations management or related field
- Multilingual capabilities
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
About Company
Jobs for Humanity paves the way to a fairer future for all by connecting historically underrepresented talent to welcoming employers. Through the combination of cutting-edge recruiting technology and expert D&I consultation, Jobs for Humanity makes inclusive hiring seamless, scalable, ... View more
